Senior Strategy Manager

At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world.The Accommodations Strategy, Business Operations and Program Management organization (ABU SBOPC) is the function within the Accommodations Business Unit responsible for supporting the Accommodations Leadership Team (“ALT”), as well as their respective organizations, in:Setting the long term direction and priorities of the Accommodations business, leading all strategic planning around the main business priorities, acting as the link to corporate strategy and serving as a sounding board in high impact business challenges and opportunitiesOwning the governance cadence, business performance management, operational efficiency, workforce management, planning and cross-functional collaboration between inter- and intra- departmental stakeholdersDriving Program Management to improve the delivery of cross-functional projects and programs, leveraging best practices such as risk and dependency management and being responsible for the business outcomes delivery of all respective initiatives incl. (supply) compliance topics and ABU specific workstreams of Large Horizontal ProgramsIs on point to drive the craft community in the unit and contribute to the development of the SBOPC craft as a whole Role OverviewIn this role, you will drive strategic and operational decisions across a variety of topics, and create overall strategic direction and alignment across the business.The role plays a leading part in the creation and execution of the strategy, ensures the right topics are being worked on across multiple Departments and stakeholders, and that results are achieved, in line with our business strategy.This may also include governance and active program and / or portfolio management or leading the change for Booking.com’s most complex transformations.Key Job Responsibilities And DutiesDevelop Multi-year Strategies & Resolve Strategic QuestionsLead multiple critical projects / programs to solve, complex open-ended strategic challengesScope well structured projects and workstreams across complicated topics and stakeholder environmentsDefine problems, scope and perform analytical tasks with rigor and high degrees of objectivity Develop recommendations, communicate and align with compelling storyline to senior stakeholders (VPs/ SVPs)Identify focus areas, including goals, how to get there, operating model and business cases for new investments (with FP/A)Achieve on-going alignment and buy-in from leadership through frequent consultationsUnderstand & Assess Implications of Market, Competitive, Customer and Business ContextBe a thought leader on the business topics relevant to your areaPro-actively reshape the strategic agenda based on deep understanding of business & market knowledgeHave a deep understanding on historical and future trends - like competition, consumers, competitors, regulations, technology changesUnderstand implications of above and articulate risks / opportunities arising out of such trendsOperationalize StrategyLead development of operational plans from strategic prioritiesEnsure focus areas, resource allocation, objectives, KPIs & metrics are aligned to strategy and with relevant stakeholders (e.g. Finance, Operational Leads)Refine and maintain a clear strategic roadmap, linked to operational realities and long term goalsHelp ensure effective and consistent communication of strategy and annual goalsMonitor quarterly objectives / strategic priorities, ensure prompt & effective actions are taken by the responsible owners to course correct where necessarySupport leadership (VP and above) in understanding inefficiencies in strategy delivery especially cross-brand / cross-department collaboration / across multiple initiativesCraft ContributionCraft leader for the Business Unit. Drives and shapes the future of the strategy craftSupport Decision Making by LeadershipSupport decision making for leadershipEnsure Leadership Teams (VP and above) are spending time on most important topics & have high quality materials in order make effective, impactful decisionsEnsure annual, quarterly & weekly leadership processes (e.g. offsites) are effective at connecting strategy, leadership decisions and downstream executionRole Qualifications And RequirementsBachelor's degree6-10 years of relevant experienceStrategic ThinkingCan break down complex, ill-defined business problems into clear project definition, with well articulated workstreams to solveHas a mature understanding of Booking and the travel / OTA industry (consumer preferences, competition etc.)Is highly proficient in performing complex analytical tasks and can also scope the analysis for othersCan develop high quality solutions to business problems which drive significant business impactDemonstrate ability to think creatively and “connect the dots” to create high quality solutions which drive significant business impactCommunicationFluent in English (written and verbal)Has ability to craft persuasive narratives & communicate effectively on complex projects Is a highly effective & clear presenter, and can very effectively adapt style to their audienceHas ability to develop trust and credibility with senior stakeholders with their communication styleIs a highly effective communicator who is credible & trusted by senior audiences and a strong facilitator of large groups (15+) and/or challenging groupsIs an excellent influencer in all groups up, enables department leadership. Influences and manages SVP/VP level and enables them to lead change. Impact & DeliveryCan independently manage multiple complex project/programs on their ownHas ability to manage and influence stakeholders at all levels of the organization, including senior management (VPs/ Senior VPs) with competing prioritiesCan lead cross functional collaboration in a highly matrix and complex environmentLeadership & DevelopmentCan proactively set the mid-term vision for the team / topics of ownershipDemonstrates good judgment and can be a trusted, credible advisor to senior leadership (VPs & above)Demonstrated ability to mentor & support junior team membersAbility & commitment to learn fast and adapt to a fast moving environmentInclusion at Booking.comTake it from our Chief People Officer, Paulo Pisano: “At Booking.com, the diversity of our people doesn’t just create a unique workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It’s a place where you can make your mark and have a real impact in travel and tech.”Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.Application ProcessLet’s go places together: How we HireThis role does not come with relocation assistance.Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.Pre-Employment ScreeningIf your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.