Senior Subject Matter Expert

Do you enjoy using your technical knowledge of Genomics & The NGS workflow coupled with commercial prowess coupled to provide credibility and technical insights during the customer sales journey? Do you have experience in the Great Lakes Markets?If this sounds like you and you are driven by purpose, Join the SOPHiA GENETICS NORAM Sales Team as a Subject Matter Expert for the Northeast, and enable us to make a positive impact on the outcomes for cancer and rare disease patients worldwide.This is a field based role, working within the roles territory. You will spend you time working from home-office, or traveling across your territory for customer meeting, conferences and events.In most instances, we look for individuals already living in-territory, but welcome those actively relocating to the area.This role would likely suit someone in another support role, like a technical sales specialist or FAS. It may suit a technical individual from the lab looking to make their first commercial/sales move if they have strong customer/external facing experience.Our missionWe believe there is a smarter, more data-driven way to make decisions in healthcare and our cloud-native AI powered SOPHiA DDM Platform makes that vision a reality on a daily basis. You will have direct input to our mission to democratize data-driven medicine for the ultimate benefit of cancer and rare disease patients across the globe.Your missionAs a Subject Matter Expert you will support and enable our Sales Executives throughout the sales cycles with deep, technical knowledge of the SOPHiA GENETICS Products and Applications across the Genomics & NGS Workflow - and gain further exposure as we pioneer into multi-modal data.You will lead activity across the Northeast/Canadian market, and support across NORAM as part of the wider team.Your ResponsibilitiesPartner closely with Sales Executives as a product technical expert to support, drive and close sales opportunitiesDeliver platform demonstrations and in-depth presentations to customers and participate in trade shows, vendors shows and technical/promotional seminarsProvide expert knowledge across the full range of SOPHiA GENETICS products and applications, including AI SaaS Solutions to manage and interpret NGS Biomarkers and Laboratory PreparationGather and share competitive market intelligence and drive continuous product development in collaboration with Sales, Marketing and Product ManagementRequirementsTo be best established for success in this role, you will bring:Direct experience (technical or commercial) with products throughout the NGS Workflow including wet lab molecular biology products and drylab bioinformatic processes is criticalPrevious working knowledge in a Commercial Technical support role linked to Genomics, including Field Applications Scientist, Clinical Application Consultant, Technical Specialist/Advisor or Subject Matter Expert within a Clinical Diagnostics, Biotech or Medical environment is highly soughtLocalized knowledge of the Northeas/Great Lakes region healthcare system / diagnostic market highly soughtComfortable in translating complex, technical vocabulary into simple terminology and the ability to communicate effectively with both commercial & technical stakeholders is essentialBSc, MSc or PHd in a relevant field such as Genetics, Molecular Biology, Oncology or similarAs a public organization facing ongoing commercial growth, you will bring a success-orientated and solutions-focused mindset that embraces team collaborations, change, growth and inclusion.BenefitsYou will be joining an organization with the patient at the heart of every decision and action, driven by purpose as we pursue exponential growth.Business recognition and accolades include:World's most innovative companies (Top 10)World's smartest companies (Top 50) 100 Best Places to Work in Boston (2022-2025)Top 10 European Tech StartupTop 10 European biotechs startup to watchTop 25 East-Coast Biotech to watchOur US benefits package is comprehensive, but varies internationally in-line with local standards and laws. You can discuss a full breakdown with us, but as a brief overview:Outstanding Medical (with Telemedicine), Dental, and Vision Plan with 90% employer contributions, including $0 deductible plans optionsLife and AD&D company provided Company 4% match 401K contributions Company-paid Short and long-term disability insurance 20 Days PTO (Increases with tenure), 5 sick days and 13 Public holidays recognisedFSA commuter benefitsSupplemental employee insurance options are available for Accident, Critical Illness, Hospital and Legal Voluntary Pet Insurance and Auto and Home options Employer Assistance Program free for all employees Our DNALike the strands of DNA itself, SOPHiA GENETICS and the team are deeply interconnected and reliant on each other to deliver. There are common threads across the team. Things that bind us together. Those things are Relentless Curious; Resilient & Nimble and Fearlessly AdventurousOur VirtuesAt SOPHiA GENETICS we established our 7 Virtues to clarify how our principles show up each day through action. We Decide; We Do; We Collaborate; We Innovate; We Empower; We Adapt and We Learn.At the centre of our Virtues is our Mantra, We Care, which provides a constant reminder of the compassionate, benevolent, and hopeful nature of our mission and how it should be threaded through each of our Virtues and everything we do. Learn more about our DNA and Virtues on our Careers portalThe process We use the power of AI to help our partners make decisions. If you're utilising AI in your search and application process, why not use some of these prompts:‘What impact can I expect to have on the world by working at SOPHiA GENETICS?'‘I have an interview with SOPHiA GENETICS. What should I know before I meet with them?'‘I am a *job title* - What can SOPHiA GENETICS offer my career?'Apply now with your CV and any supporting information. Suitably qualified candidates will be invited through an interview and screening process where you will speak with members of our Talent Acquisition Team, the hiring leader alongside key colleagues and stakeholders from across the business. If you need additional support for accessibility, please contact our TA team for assistance.We appreciate the value external partners can bring, but we operate a direct-hiring model and we are not looking to utilize agency support at this time. All hiring is controlled by Talent Acquisition, potential partners should liaise through TA and not our hiring teams please.Starting Date: ASAPLocation: Northeast/Great Lakes Region (Remote)Contract:PermanentMA Pay Range: 88,000 - 168,000 USDDisclaimer: The estimated pay range represents a good faith estimate of what the Company expects to pay a successful applicant for the listed position and applies specifically to candidates based in Massachusetts. Due to various factors, the estimated pay range may] may vary in other locations.  Should the level or location of the role change during the hiring process, the applicable base range may be updated accordingly. Compensation decisions are dependent on several factors including, but not limited to, an individual's qualifications, job related skills, years of experience, location, relevant education or training, internal equity, and alignment with market data. The range does not include benefits, and if applicable, bonus, commission, or equity.