Senior Systems Administrator

As our Senior System Administrator you will be the backbone of our internal operations, responsible for the management of all on-premise IT systems (networking, hardware, staff /EUC support) and ensuring our organization maintains robust security and compliance standards. Your first priority will be ensuring internal systems are as reliable, performant and secure as possible. This is a vital, hands-on role encompassing everything from provisioning new high-end laptops to managing our internal server, storage and development hardware. and ensuring our internal network is rock-solid.About Mod.ioWe believe that User-Generated Content (UGC) is an exciting new frontier for game engagement and longevity. Our service empowers developers and publishers to unlock the potential of their player base by fostering vibrant modding ecosystems, and facilitating in-game marketplaces for paid UGC. Backed by leading investors like Tencent, Play Ventures, Makers Fund, and LEGO, we're dedicated to delivering cutting-edge technology that supports both creators and studios.RequirementsInternal IT Support: Provide technical support for all employees (on-site and remote), troubleshooting hardware, software, networking, and connectivity issuesEndpoint Management: Manage and maintain device management platforms for secure configuration, patching, provisioning and inventory of all company assets (laptops, servers, storage & networking)Procurement & Asset Management: Research, source, order, and track all IT hardware and software licensing, ensuring the team has the cutting-edge gear required for development and testingIdentity & Access Management: Administer and maintain our core internal services for account provisioning, de-provisioning, and security policy enforcementNetworking & Security: Configure, monitor, and maintain internal network infrastructure (routers, firewalls, CASB's , switches, VPNs, Wi-Fi) and ensure endpoint security (antivirus, firewalls, threat detection) is enforcedInformation Security & Compliance : Implement and maintain the defined information security policies and strategies that form part of mod.io's ISMS programme. This includes vulnerability management, access control, data protection, and security awareness trainingDisaster Recovery: Maintain and regularly test comprehensive Disaster Recovery & Business Continuity plans for critical internal systems and dataIncident Response: Contribute to incident response and post-mortem reviews for operational and security eventsEnterprise Architecture: Contribute to the Enterprise Architecture strategy by ensuring internal IT systems and processes align with current and future business objectivesAutomation: Develop and implement scripts (PowerShell, Bash, Python) to automate repetitive IT tasks, streamline user onboarding/offboarding, and ensure consistent configurationsEmbody our values, be a doer in a scale-up environment, ready to pull your sleeves up and tackle any taskCultureBe a doer in a Start-up like, Scale-up company, be ready to pull your sleeves up and tackle any task small or project scale. Be it provisioning a new laptop for another team member or helping us build a new Cloud environment and feature for millions of usersEmbody our values, be awesome and work with awesome people. Set an example for others to follow, which strives for and delivers the best outcomes for our partners and prospectsEmbrace feedback, ensuring constructive feedback is given and received in the right way. Speak freely, we're a smallish company of 50 people, we need to solve hard problems together and get to the point quickly. Provide clear communication, own your work, and have funWhat You'll Bring:4+ years of experience in a Systems Administration or IT Operations roleDemonstrated experience supporting and managing security compliance frameworks such as ISO 27001Strong knowledge of general IT systems, networking, corporate hardware, and operating system management (Windows and macOS)Knowledge of ITIL methodologies for service management (Incident, Change, Problem)Familiarity with cloud security best practices (Azure/AWS)Experience with scripting/programming languages (e.g., Bash, PowerShell, Python) for automating administrative tasksExperience with ClickUp or similar project management toolsExperience with Google Cloud Platform & Google Suite managementRelevant security or systems certifications (e.g., CompTIA Security+, Microsoft Certified: Azure Administrator Associate)A passion for video games and an understanding of the games industry is a big bonusBenefitsWhy Join mod.io?Impact: Be a key driver in shaping the future of UGC in gaming and supporting some of the biggest and most beloved titles ever madeInnovation: Work on cutting-edge technology at the intersection of gaming, platforms, and creator economies. Help us solve problems that haven't been considered beforeGrowth: Join mod.io at an exciting time as the company is gaining market traction and has significant growth potentialCulture: Be part of a passionate, collaborative, and supportive team dedicated to empowering creators and developers, also don't you just want to work with fun and smart folks?!Place & Flexibility: Enjoy hybrid work with flexibility and work alongside colleagues in our decked out Prahran office, with easy access to Hawksburn train stationESOP: We have an Employee Share Option Plan so that you can be part of what you help buildThis is a genuinely exciting and key role for mod.io you'll be close to the leadership team and there will be opportunities to be across so many projects it'll make your head spin. It'll be fun. If you're after a dynamic work environment, work with rad folks, working on cool tech, we can't wait to meet you.