Senior Systems Engineer

Frontline & Digital Division delivers ICT services to the Queensland Police Service, Queensland Fire and Emergency Services, the Inspector-General Emergency Management, Queensland Ambulance Service and Queensland Corrective Services. Your part in the ongoing success of our business in supporting key frontline services will see you responsible for a variety of work.The ICT Command Centre team is dedicated to providing a high-level tier 2 application support and 24/7 incident response across Queensland directly supporting our frontline officers.Please refer to role profile for full details.Your Key AccountabilitiesThe core capability requirements for this role are:Deliver technical leadership, system stability and continuous improvement in Information Technology ServicesOversee the Windows Server infrastructure and provide high level advice on a range of technical issues, acting as the first point of escalation within the teamInfluence change management, capacity planning and disaster recovery initiatives.Provide project management expertise and guide team members to implement continuous improvement from a technical perspectiveAct as the subject matter expert in daily operations, product release meetings and technical change boardsConfigure, manage and oversee a range of systems, providing guidance and advice to other team membersRole RequirementsTechnical/ Operational/ Educational experienceHighly Desirable Skills/ RequirementsMS Windows Server 2012/2022/2025MS Exchange onlineMicrosoft 365Windows Clustering / Network Load Balancing/F5 Load balancingSupport of Windows-based applications including Microsoft Windows 11Microsoft SQL Server latest versionsStructure Query Language (SQL)ITIL FundamentalsVMware/NutanixEnterprise application supportServer and application monitoring toolsPowerShellAWSKubernetesSCOM 2012/ 2022GitHubDesirable Skills/ RequirementsMicrosoft .Net Web servicesMicrosoft SharePointCRM / Records Management application supportMicrosoft SCCM 2007/2012/2016SFIA SkillsSkillsThe following technical criteria reflect relevant professional skills and competencies from the Skills Framework for the Information Age (SFIA) Framework relevant to this role:Level: 4Skill Code(s)SYSP: System Software USUP: Incident Management ASUP: Application Support Further information can be found on the SFIA site by searching for the ‘skill' code (e.g. ITMG) and then referring to the skills listed under the applicable ‘level' e.g. level 5Applications to remain current for 12 months.Occupational group IT & Telecommunications