Senior Technical Specialist

Here at BNZ, it's about more than just banking. We work together in an agile, energising environment to create innovative solutions through our promise "If you can imagine a better future, let's find a way." We support wellbeing, flexible working and have a generous leave offering. There is the opportunity for growth, learning and career development. No two days are the same.Ko mātou tēnei | This is Us BNZ Workplace Technology is a high performing team with a clear vision to provide the best workplace technology experience for our colleagues and a plan to get there! We have created a new Senior Technical Specialist role in our Productivity team to strengthen workplace technology for colleagues. In this key position, you will help deliver our Workplace Technology vision and mentor other team members. This Auckland or Wellington-based hybrid role allows flexible work for two days each week. Mō te Tūranga | About the Role We sat down with our Platform Lead, and they let us know the following about the role. What are some of the day to day tasks the person in this role will complete? As a senior member of the team, you'll take a leading role in the management and enhancement of the tools our colleagues need to create and share content and ideas, including: Championing Content Collaboration: Oversee and enhance platforms such as SharePoint Online, OneDrive, Microsoft Loop, and Microsoft Stream to ensure seamless content storage and sharing.Driving Productivity Excellence: Lead the adoption and effective use of enterprise productivity suites, including Microsoft 365 (Excel, Word, PowerPoint, Copilot, and more) and the Adobe Suite.Advancing AI Integration: Bring your expertise in artificial intelligence technologies-such as Microsoft Power Platform, Microsoft 365 Copilot, and Microsoft Copilot Studio-to help our team unlock new levels of efficiency and creativity.Resolving Technical Challenges: Provide expert support in incident and problem management, guiding the team to quickly address and remediate any issues that arise. What will success look like for the candidate in this role? You will also be the trusted expert everyone turns to for our workplace technology-your knowledge sets the standard. This will include handling complex challenges head on and delivering fast, accurate solutions when it matters most. You will also effectively collaborate, inspire, and mentor-help others grow while driving our success together. What is the team culture and environment like? Our team values collaboration, open communication, and respect. We aim to create an inclusive environment where everyone's ideas are heard and ongoing learning is supported. By helping each other and recognising achievements, we work towards making everyone feel welcome and able to contribute their best. What is the most exciting thing about this opportunity? This role offers the chance to work with advanced AI and productivity tools, helping the organisation improve efficiency, collaboration, and security. You'll be part of a team that values your expertise, encourages growth, and welcomes individual contributions. What attributes will this person display in order to be successful in this role? Lead with Initiative: Step up and drive progress, taking ownership of outcomes and inspiring others to do the same.Communicate with Impact: Use your strong communication skills to influence and collaborate across all levels-even without formal authority.Mentor and Grow: Share your expertise generously, helping others develop and ensuring the whole team thrives.Be a Brand Ambassador: Represent Workplace Technology with pride, building strong relationships with key stakeholders and championing our vision across BNZ. What specific tech skills would be beneficial? AI Tools Specialist - Bring your advanced expertise in leading AI platforms like Microsoft 365 Copilot and Copilot Studio to a dynamic team eager for innovation and growth!Microsoft 365 genius - Help our team unlock the full potential of Microsoft 365. Dive into exciting tools like Microsoft Loop to make productivity fun and engaging.Storage specialist - Extensive experience with SharePoint Online and OneDrive.Security minded - Understanding of security concepts and how to implement these in an enterprise environment. Ideally you will also bring project delivery skills such as: Cloud migrations - Experience with delivering storage migrations to SharePoint Online and OneDrive.Change & adoption - Demonstrated expertise in delivering high-quality communications, workshops, and presentations to successfully implement organisational change. Nau Mai ki te Pēke o Aotearoa | Come to the Bank of New Zealand Please note applications close Wednesday 19 November 2025. This is an exciting opportunity to join us! We're bold thinkers who are taking brave steps to create a company that people want to work for, and customers want to bank with. If you're ready to join a fun organisation where we are proud of our culture and how we are helping New Zealander's to 'Find their way', then show your interest by submitting your application - we can't wait to read it. Ehara taku toa i te toa takitahi, engari he toa takitini" - Success is not the work of an individual, but the work of many." Applications will be reviewed regularly across the advertising period, but we do reserve the right to close applications early.