Chief Information Officer, China

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. Sephora is the world’s leading omni-channel prestige beauty retail brand, and a division of LVMH – Moët Hennessy Louis Vuitton. Since our inception in 1969, we have been disrupting the beauty retail category and status quo, breaking conventions to change the way the world sees beauty.

As the only truly global beauty retailer operating more than 3,000 points of sale in 36 markets, Sephora empowers customers around the world to define what beauty means to them, to experiment freely and to express themselves. Our success is built on innovation, a highly curated product portfolio, market-leading digital capability, and our unique customer experience. With ambitious growth plans, we are always looking for talented people who aspire to build businesses and develop themselves. Sparked by energy and excitement, our passion is contagious.

We are united by a common goal – to champion a world of inspiration and inclusion where everyone can celebrate their beauty. KEY RESPONSIBILITIES: Vision, Leadership, Culture and Ways of Working: Develop and execute a forward-thinking technology strategy that supports Sephora China growth ambitions while adhering to Global Tech guidelines. Continuously refine and improve China technology roadmap to maintain relevance, impact and drive digital transformation to uplift consumer experience. Creates strategic and operational plans that align with regional and global strategic plans, direction and ensures execution excellence through process discipline, accountability & ownership.

Drives agile best practices in partnership with commercial teams. Builds a collaborative culture in line with Sephora values to ensure effective ways of working across multi-functional teams. Delivers capability upgrade across the tech team, attracting high potential talent. Provides inspirational leadership to create a high performing team where people reach their full potential. Contributes to the development of Sephora Global One-Tech Operating Model, optimizing shared capabilities within LVMH & Sephora. The Chief Information Officer, China manages around 30 people team size, including Solution, DevOps, Enterprise Architecture, Information Security and Data. Technology:

Collaborates with stakeholders to define what technology is required for China in line with the global architecture framework (as common as possible and as different as needed). Designs, delivers and operates Digital and Data platforms & services relevant to China market. Builds data capability to extract value from big data: strategy, framework and tech roadmap. Coordinates with Global Tech Asia hub to guarantee the successful delivery and maintenance of core Enterprise IT applications (SAP, POS . . . ) and infrastructure to support the China business.

Ensures Architecture is scalable, flexible and aligned with global and regional standards to leverage solutions at the regional / global level where appropriate. Enhancing resilience through cyber security strategy, security controls and governance processes. Develops and manages technology vendors and partner alliances and contracts. PROFILE, SKILLS AND QUALIFICATIONS: Profile: Min 3-5yrs successful CIO experience and 15+ years’ work experience in a multi-national company in China. Deep expertise in eCommerce, digital technologies and data (Engineering, Science). Experience in retail, FMCG, consumer/shopper facing businesses is a plus.

An outstanding leader with strong interpersonal skills who is a coach and listener to peers and team members. Self-motivated, resilient and able to take the initiative to drive successful outcomes. Strong strategic thinker and visionary combined with transformation and executional ability in complex and high pace environments. Business oriented, experienced in business analysis. Commercially minded and adept to make data-driven decisions on critical investments and using robust analysis. Develops a strong relationship and close collaboration between tech and the commercial teams to drive business impact, revenue and profitability.

Outstanding vendor and partner relationship management skills, ability to negotiate to drive value for money solutions and successful business outcomes. Fluent and effective communicator in spoken and written English and Chinese. Skills & QualificationsTechnical Mastery – particularly in the eCommerce domain to drive customer delight, revenue growth, cost savings. Ability to anticipate and prevent issues to minimize business disruption. Communicating with Impact – ability to influence and enrol senior leadership, cross-functional stakeholders & peers on the tech strategy & vision. Collaboration – proven ability to resolve conflicts to drive the best outcome for the business and organization across local, regional and global teams.

Organizational leadership - Ability to lead a team of 30-40 people and be able to motivate & inspire them to deliver their best. Learning Agility – learn the world of retail and beauty tech, bring the best practices from other regions & companies to Sephora China. Problem Solving – Can do attitude and ability to find innovative solutions to problems. Financial Acumen – understanding of IT budget management, financial principles of Capex, Opex management. Computer Science background (graduate/ post-grad), Management degree a bonus. Conversant with Agile, AI/ML, CISM, PMP frameworks & knowledgeable about ITIL, Service Operations principles (certifications not a must).

HERE, YOU WILL FIND: Community, in which authenticity is embraced, and the strength of our differences fuels our collective spiritCulture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and leadWork that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a differenceJoin us and belong to something beautiful.