Service and Installation Technician

Job SummaryThis position is through Noble Chemical, the leading provider of high-quality and fair-priced commercial cleaning products and services to the institutional food service and hospitality industries.The ideal candidate for the service and installation technician position will average 10-12 stops per day performing Preventative Maintenance in an assigned account territory. Installations will require the applicant to have a general knowledge in the plumbing, electrical and mechanical fields. This is a primarily service-related position and will require the applicant to travel throughout the serviceable territory. This position will also require the candidate to be on a rotational weekend on-call schedule.ResponsibilitiesTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Preventative Maintenance, installation and service on various types of food service equipment and chemical dispensing systems Maintain professional relationships with all customers, co-workers, vendors and affiliate companies. Fulfill field support obligations in all aspects of day-to-day operations. Delivery of products to existing customer base Communications through, but not limited to, phone calls, emails, and social media to communicate opportunities to extend initiatives within the company Increase sales with current and locating new opportunities and customersPhysical RequirementsWork is performed while standing and/or walking, up to and including 12 hours/day.Requires the ability to communicate effectively using speech, vision, and hearing.Requires the regular use of hands for simple grasping and fine manipulations.Requires regular bending, squatting, crawling, climbing, and reaching.Requires the ability to regularly lift, carry, push, or pull medium weights, up to 75lbs.ExperienceMinimum of 2 years of relevant experience in an equipment service-related field preferred but not requiredElectrical troubleshooting, general plumbing skills and basic mechanical knowledge is required Ability to weld and fabricate with stainless steel is a plus Strong analytical and problem-solving skills required Strong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understanding Demonstrate ability to manage multiple assignments and deadlines in a fast-paced environment Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence Customer service-oriented attitude with a demonstrated desire to exceed expectationsEducationThis role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.Desired Traits & SkillsClean driving record Basic Mechanical aptitude – electrical and plumbing experience preferred, welding is a plus Excellent communication and relationship building skills Able to work with minimal supervision Able to work individually or as part of a team After hour on call during the week and weekend rotational on call schedule Good organizational skills and ability to handle multiple functions at the same time Excellent written communication skillsBusiness Proficiency in English is requiredCompany OverviewA rapidly growing, multi-divisional company headquartered in Lancaster, Pennsylvania with services supporting all of Clark’s distribution methods in the food service industry.BenefitsMedicalVisionDentalPTOPaid Maternity LeavePaid Parental LeaveLife InsuranceDisabilityDependent Care FSA401(k) matchingEmployee Assistance ProgramWellness IncentivesCompany DiscountsAT&T & Verizon DiscountBonus OpportunitiesAccident InsuranceCritical Illness InsuranceAdoption AssistanceAvailable at HQ Locations OnlyOn-Site Fitness CentersDog-friendly Offices