Service Coordinator ( After Sales Service )

This position plays a pivotal role in ensuring seamless operations and customer satisfaction. Job Description : · Be the first point of contact for customers, handling service requests and breakdown calls with professionalism and care. · Coordinate and dispatch Service Technicians and Engineers promptly to address customer needs. · Maintain and update service requests in SAP for streamlined tracking and resolution. · Monitor job progress, provide regular updates, and ensure timely feedback to c…