Service Coordinator

Search Talent is hiring for a Service Coordinator – Residential based in Dublin City. We are open to someone working in different parts of the country on a hybrid basis.The client is a leading name in high-performance windows and doors, is expanding their Residential team and currently seeking a Service Coordinator to join them. This is an exciting opportunity for someone with a background in construction or the window and door industry to grow within a dynamic and supportive environment.What We’re Looking For We’re seeking a proactive and detail-oriented individual who can manage service calls efficiently and deliver exceptional customer service. The ideal candidate will have:• Previous experience in construction or windows and doors (strongly preferred)• Excellent IT skills• Proven customer service experience• Strong attention to detail• Excellent telephone and written communication skills• Ability to work independently and take initiativeKey Responsibilities • Handle incoming customer calls and emails, logging all relevant details• Determine if service calls are under warranty or chargeable• Liaise with the Service Manager for scheduling and approvals• Secure payments for chargeable calls before scheduling• Prepare quotations and raise invoices for service work• Process supplier claims for faulty materials• Keep customers updated on service status and scheduling• Maintain accurate records in our CRM system (Pipedrive)• Monitor service engineer movements via vehicle tracking• Order and follow up on materials required for service callsWhy join them? • Be part of a growing team with excellent career progression opportunities• Work in a modern, collaborative environment• Relocation to state-of-the-art offices in Park West in early 2026If the role suits and are you’re ready for your next move send your CV to varun@searchtalent.ie or call at +353 1 592 1663 to have a chat.