Service Development Manager
Posted: Oct 19, 2025
Job Description
We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments OR SUPPORT needed. If you need any documents in a larger font or a different format (such as braille) please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3 OR EMAIL abb.vacancyrequests@wales.nhs.ukIf you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.Aneurin Bevan University Health Board support flexible working.Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment processJob Overview This is a key management role within the Aneurin Bevan University Health Board, with responsibility for supporting a wide-ranging agenda through the delivery of patient-centred, safe, effective primary healthcare services across Aneurin Bevan University Health Board. The post holder will support the Senior Primary Care Managers with the delivery, contract management and long-term strategic planning of primary care services across Aneurin Bevan University Health Board. They will also support the Senior Primary Care Managers in taking forward the strategic agenda for the Health Board including the implementation of A Healthier Wales, developing new models of care and working in collaboration. As such they will be responsible for collaborating and negotiating with contractors, service providers and professional committees to identify and achieve service development and improvement, evaluating through performance management and lead the production and delivery of specific plans and projects to meet the healthcare needs of the local population. The post holder will act as the day-to-day contact for resolving contract management issues that arise within primary care. This will involve providing and receiving highly complex, highly sensitive or highly contentious information where there are barriers to understanding or acceptance, which are overcome using developed interpersonal and communication skills.Main duties of the job Planning, developing, implementing and monitoring primary care contracts for the Aneurin Bevan University Health Board incorporating NHS guidanceand policies/strategic direction in Wales. Managing the primary care contracts including variations and performance management. Supporting the development of new models of service delivery in line with Welsh Government (WG) policies, Neighbourhood Care Network plans,The Primary Care Plan for Wales and strategic direction. Working with key stakeholders both internal and external to the organisation to develop new service models for primary care working closely withlocality teams. Developing, implementing and monitoring the Primary Care Strategy and Primary Care Strategy for Estates ensuring that they meet the needs of ourpopulation and improve access. Assisting with the management of the Primary Care budgets including contractor’s fees and allowances. Ensuring that knowledge of legislation relating to Primary Care professions is kept updated. Support the Primary Care transformation work programmeWorking for our organisationAneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.QualificationsEssential criteriaQualificationsDesirable criteriaQualificationsSkillsEssential criteriaSkillsDesirable criteriaSkillsKnowledgeEssential criteriaKnowledgeDesirable criteriaKnowledgePersonal AttributesEssential criteriaPersonal AttributesDesirable criteriaPersonal Attributes
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