SERVICE ENGINEER

The Talent People x JSIT-PEThe Talent People is proud to partner with JSIT-PE, a government initiative aimed at strengthening Singapore’s Precision Engineering sector by addressing manpower challenges and fostering industry growth.By applying for our job opportunities, you’re joining a strategic effort to enhance Singapore’s Precision Engineering landscapeKey Responsibilities Provide Installation and commissioning of machining centres or EDM machines with complexity at customer site. Conduct pre-installation assistance to customer as well as post installation visit and check up. Provide field service support and troubleshooting to the machines for local & overseas customers Responds to customer complaints and Perform scheduled and un-scheduled service support. Diligent attention to details and ability in analyzing the critical issues (Electrical & Mechanical). Prepare complete service reports and details on daily service job and customer correspondence Educate customers on basic maintenance & technical support of machine tool for customer's benefits Properly document, label, and return all defective parts resulting from service and repair Ensure all tools & equipments used are calibrated in good working order to Makino Standards. Ensure all tools and equipment provided is kept safe, and secure. Update service reports on all activities carried out on site into the system and ensure to complete all required documentation including the expense report, in a timely manner Comply with all safety policies, practices and procedures at all times. Develop and maintain safe habits and practices with regard to safety requirements on site. Provide technical support to other Field Service engineers in the field. Develop and maintain relationship with customers Follow the workplace safety and health system, safe work procedures or safety rules implemented at the workplace.Job Requirements Minimum ITE / Diploma in related technical field plus two years of experience in a machine tool related field At least 2 years experience in the related field as Service Engineer preferably in the installation & service of CNC machines. Strong electrical trouble shooting experience is an added advantage Good in MS Office and general computer knowledge Passion on Field Service Good Communication & Interpersonal skills Strong time management skill Ability to travel to clients on standby weekends / night Able to travel from time to time for project & regional support Singaporeans onlyThe Talent People 24C2589