IT Field Support Engineer (m/f/d)Location: Essen, Germany (Nationwide travel required)Type: Full-time | PermanentResponsibilities: - On-site support for desktops, laptops, and peripherals (IMACD, imaging, troubleshooting)- Manage tickets and incidents within SLA- Basic networking support (DNS/DHCP, LAN/WAN)- Frequent travel across Germany (up to 70%), including multi-day stays- Participate in on-call rotationRequirements: - 3–5 years in IT support or field services- Strong knowledge of Windows OS (7–11), Active Directory, and hardware troubleshooting- Valid EU/German driving license- Physically able to lift to 13.
6 kg- Business-level German (B2+), good English communication (B1+)- Customer-focused, solution-oriented, proactiveWhat We Offer- Competitive salary, travel expense coverage, company car- Paid travel, daily allowances, modern IT equipment- Diverse work locations, learning opportunities- Supportive, international team environment
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