JEN by Shangri-La

Service Leader - Front Office

Posted: 6 days ago

Job Description

We are looking for a Front Office Service Leader to join our teamAs a Front Office Service Leader, we rely on you to:Take responsibility of the front office to ensure smooth and efficient operation at all timesSupervise and lead all service associates in their daily activities Upsell rooms to meet guests' needs when appropriateEnsure guest requests are fulfilled in a professional and timely mannerWe Are Looking For Someone WhoTakes pride in being a hotelierEnjoys interacting with peopleFully understands room operationsMust be detail-focused and guest-orientedHas strong interpersonal skillsEnjoys problem solving with a can-do attitudeHas no fear of challenges

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