Service & Maintenance Engineer (m/f/d)

About KraftblockKraftblock is a fast-growing cleantech company based in Sulzbach/Saar, Germany. We develop modular high-temperature energy storage systems that enable the decarbonization of energy-intensive industries by flexibly storing and using waste heat and renewable energy. Backed by leading international investors, we are driving the global transformation toward a net-zero industrial future .TasksMaintenance & TroubleshootingPlan, organize, and execute maintenance and repair activitiesPerform root cause analysis and resolve technical faults in areas such as instrumentation, piping, static and rotary equipment, DCS/PLC systemsCalibrate and troubleshoot instrumentation and sensorsOperate and optimize electrical subsystems (e.g. drives, fans, relays, breakers, grounding systems)Develop and maintain maintenance schedules, protocols, and reports (including remote troubleshooting documentation) Customer Interaction & Field ServiceConduct on-site service visits and system interventions at customer locations (domestic and international)Act as a technical point of contact for customers and ensure service satisfactionCoordinate and supervise external service providers and contractorsSupport the drafting and management of service and maintenance contractsSystem Optimization & InnovationAnalyze system malfunctions and recommend technical improvementsDevelop and implement predictive, preventive, and reactive maintenance strategiesCollaborate with software, process, and data teams to create digital twins, condition monitoring, and predictive fault detection dashboardsSupport lifecycle innovation by recommending system upgrades and design-for-maintenance improvementsContribute to HAZOP and risk assessment processesDevelop training manuals and conduct training sessions for plant operatorsRequirementsDegree in Mechanical Engineering, Mechatronics, Automation & Control Engineering, Process Engineering, or a related fieldSeveral years of experience in service, maintenance, or operations of process or industrial systemsSolid understanding of electrical, control, and instrumentation systems (EMSR)Hands-on experience with DCS and/or PLC systems (basic programming knowledge required)Experience managing external contractors and technical projectsExcellent communication skills and strong customer orientationProficiency in English (spoken and written); German is a plusConfident using MS Office; experience with SAP or similar ERP systems is a plusSelf-starter with a hands-on mentality, team spirit, and problem-solving skillsWillingness to travel internationally and participate in on-call duty rotationBenefitsPermanent full-time contract in a future-oriented cleantech companyFlexible work models with remote work options and trust-based working hoursPersonal development through tailored training and development programsFlat hierarchies, ownership opportunities, and space for ideasDiverse international projects with real impact on the energy transitionStrong team culture with open communication and regular team eventsModern work environment with global collaboration toolsCompetitive salary package including pension plan and health initiativesAt Kraftblock, our goal is to enable the transition to renewable energy. Kraftblock has a key technology to decarbonize the industry and is backed by world-class investors with a track record of supporting disruptive technology startups. Now we are looking for highly talented and visionary people who share our passion and drive to develop Kraftblock into the world's leading energy storage system. Join the "Top Innovator" and shape the future of the climate-friendly energy market!