Service Now Project Manager/ Architect

Job DescriptionWe are currently seeking a ServiceNow ITOM Specialist / Architect. This is a Hybrid PM/ Architect RoleThe ideal candidate will have a strong background in ServiceNow, including IT Service Management (ITSM), Customer Service Management (CSM), IT Operations Management (ITOM), as well as Custom App. Additionally, proficiency in German as a native language and good English skills are required for effective communication.Location: Hybrid in Zurich, home office approx. 2x weekRate: 1500-1600 CHF per day Timeframe: 3-6 months initilly with extensionsLanguage: German mandatory Key ResponsibilitiesDesigning and implementing ServiceNow solutions, ensuring alignment with business objectivesCollaborating with stakeholders to gather requirements and translate them into technical solutionsProviding expertise in ITSM, CSM and ITOM modules within the ServiceNow platformSupporting the integration of ServiceNow with other systems and applicationsContributing to the continuous improvement of ServiceNow architecture and processesRequirementsProven experience as a ServiceNow program/project manager, with CTA/CMA certification OR strong ServiceNow skills in ITSM/CSM/ITOM and Custom AppProven leadership skills, which you have already applied in managing design and development teams through full delivery lifecycles