Service Team Leader

Initial Washroom Hygiene Service Team LeaderJoin Our Team and Make a Difference!We are currently seeking a Service Team Leader to join our dedicated team at the Coatbridge branch. If you are passionate about developing staff and providing excellent customer service, this could be the perfect opportunity for you!Why Join Rentokil Initial?Competitive Salary Package: Start with a basic salary of £27231 per annumExpected OTE: £29500 per annum, with bonus and commission schemes availableBenefits: Uniform and RI RewardsRelocation Package: Moving from more than 2 hours away? We may offer up to £5,000 to help you settle inWork-Life Balance: Full-time, permanent role, Monday to Friday (40 hr week), with potential for up to 48 hours in the future with an increased salaryIndustry-Leading Training: Receive top-notch training to support our customers' needsThe Service Team Leader RoleAs a Service Team Leader, you will support the branches' operations and organise the Service Driving team. Key responsibilities include:Planning and organising routes for our driversOrganising the fleet of vehicles we have Managing a certain number of drivers within the branchDealing with customer complaints and queriesIdentifying ways to improve the quality and efficiency of customer serviceProviding support and development for colleagues in the branchKeeping relevant documentation up to date including vehicle informationOn occasions, you may need to cover driving routesRequirementsService Team Leader Requirements:Full UK driving licence held for more than two years, with no more than six penalty pointsHave demonstrated leadership skills in a working environmentHave the ability to work in a fast-paced environment with the ability to adapt quickly to changes in the work environmentExperience in managing within a service delivery environment would be advantageous but this is something we can offer training onDemonstrate excellent customer service and communication skillsFlexibility with working patterns to support business needsAbility to use own initiative and have a positive ‘can do' attitudePride in the job you doYou may be required to pass a DBS check depending on the role you have applied forBenefitsService Team Leader Benefits:Additional opportunities to earn more with regular bonus and commission schemesSalary grading system - linked to performance for those keen to develop their career within our businessOpportunity to contribute to a Private Healthcare schemeEnrolment in our company pension schemeExciting discounts and cashback offers from over 3,000 retailers with RI RewardsOvertime opportunities - potential to earn extra in overtime to meet the needs of our customersUncapped leads commission - although this isn't a sales job, we appreciate and reward you for passing on sales leadsEmployee Assistance Programme (EAP) - free to access and available 24/7 to you, your family, and friendsLong service recognition - includes an extra five days of annual leave entitlement after five years of serviceRefer a Friend - earn up to £1,000 for referring someone to work for Rentokil InitialA Company Putting "People First"Rentokil Initial (FTSE100) is one of the largest business services companies in the world, operating in over 90 countries and providing services that protect people and enhance lives. Rentokil is the world's leading commercial pest control services provider, Initial is the world's leading commercial hygiene services provider, and Ambius is the world's leading provider of plants and scenting.As a business, we focus on the Right People, doing the Right Things, and in the Right Way. We invest a lot of time and money in training and developing all our colleagues to be the best they can be, and we are always looking for talented and driven people to join our Rentokil Initial Family.Our Social LinksWebsiteLinkedInFacebookInstagramRentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy here