ServiceNow Engineer

We are looking for a ServiceNow Engineer to join our team in a challenging field in collaboration with one of our clients, a multinational professional services brand of firms, the second-largest professional services network in the world, considered one of the Big Four accounting firms. Our client is present in more than 157 countries across 742 locations around the world. In this role, you’ll be a part of a team that helps design and create sustainable ServiceNow ITOM solutions to provide foundational capabilities and operational discipline through a focus on enterprise requirements and prioritization, architecture, and the software development lifecycle. ResponsibilitiesScripting in the ServiceNow platform using JS: Business Rules, Client Scripts, UI Actions, UI Pages, etc.Integrating 3rd party monitoring tools with ServiceNow ITOM Health/Predictive AIOps Platform;Manager of Manager (MOM) implementations, customization, tailoring, integrations and systems upgrades.Requirements:Minimum 2-3 years of experience with ServiceNow;Minimum 2-3 years of experience with Event Management;1-2 years of experience in Discovery and service mapping modules preferredSolid understanding of the ServiceNow Event Management, Orchestration, Service Mapping, and Discovery modules;Experience with scripting in the ServiceNow platform using JS: Business Rules, Client Scripts, UI Actions, UI Pages, etc.Experience with integrating 3rd party monitoring tools with ServiceNow ITOM Health/Predictive AIOps Platform;Hands on experience in Manager of Manager (MOM) implementations, customization, tailoring, integrations and systems upgrades;Strong work experience with JSON, JavaScript, Powershell and Unix/Linux scripting preferred;Understanding of SNMP traps and MIBs/OIDs;Intermediate understanding of networking functionality, advanced troubleshooting including the ability to gather and analyze raw event data;Excellent interpersonal communication skills with strong spoken and written English.Benefits:Attractive salary package according to your experience and seniority bonus;The 13th salary depending on company’s performance;Bonus for internal recommendations;Meal tickets;Private health insurance, including dental services and psychological consultations;Flexible working hours (core-hours system);Access to over 600 sports centers in the 7Card network;Online language courses: English and French;Access to the e-learning platform;Access to technical training programs / workshops, as well as other technical events (both as a participant and as a speaker);Development opportunities through involvement in internship & mentoring programs;Access to soft-skills programs and workshops;Access to various internal events and team-buildings;Access to international opportunities for career development with challenging and exciting projects in a dynamic international working environment;Paid days off offered for involvement in volunteering activities and for bank holidays occasion.Randstad Digital Romania, formerly known as Ausy Technologies Romania, is part of Randstad Digital - a global group that gathers all the tech companies under the umbrella of Randstad.The company has been present in Romania for over sixteen years, with constant growth. Randstad Digital Romania has offices in Sibiu and Bucharest, and works with clients on a vast range of projects across diverse industries, among which Automotive, Heavy industry, Transportation, Finance, Services, Security & Biometrics, Tourism, Platforms & IoT, Telecom & Mobile and more.At Randstad Digital Romania, we aim to be the specialized global delivery center to support our customers in transforming complex projects into reality, leveraging our expertise to create solutions that improve the customers’ experience.How do we really make the difference? It’s all about our team!Randstad Digital Romania is founded on the excellence of our engineers and we consider our crew to be our most valuable asset. Our Agile software team consists of over 400 highly skilled specialists spread all over the country. We rely our success on our talented, determined and creative colleagues. With our talent-first approach, we are committed to providing challenging opportunities and supporting our talents' growth and development. Our culture encourages our people to innovate, challenge, explore and grow!We are dedicated to providing the best features based on our partners' needs, to integrate and manage the right mix of services for a hybrid customized solution. Our goal is to keep the quality of our expertise at a top level and keep our partners’ costs in the right balance.Randstad Digital undertakes to protect all personal data entrusted to it. We will ensure that your personal data is processed in a manner that ensures appropriate security and confidentiality. Our privacy policy is available at https://www.randstaddigital.ro/privacy-policy/.