Assistant Food Beverage Manager

1. F&B Operations ManagementOversee all day-to-day food and beverage operations within the Chill Out Store. Ensure smooth coordination with the team. Monitor and maintain service flow, table turnover, and overall guest experience. 2. Team Supervision & DevelopmentLead, train, and supervise all F&B staff. Create staff schedules, manage shift coverage, and monitor attendance and performance. Conduct onboarding and ongoing training to maintain service standards. 3. Guest ExperienceEnsure a consistently high level of customer service aligned with Chill Out’s unique concept. Handle guest complaints, special requests, and feedback promptly and professionally. Engage with guests on the floor to maintain a welcoming environment. 4.

Inventory & ProcurementManage ordering, receiving, and stock control of all F&B items. Ensure correct stock levels are maintained based on business needs. Liaise with suppliers and coordinate with procurement for product availability and pricing. 5. Sales & Financial PerformanceMonitor daily sales, track key performance indicators (KPIs), and report variances. Implement strategies to increase sales, such as promotions and upselling. Minimize wastage and contribute to cost control and profitability. 6. Hygiene, Health & Safety ComplianceEnsure full compliance with HACCP, Dubai Municipality guidelines, and internal health standards. Conduct daily hygiene checks in the kitchen, dining area, and cold zones.

Lead safety briefings and maintain up to date first aid and emergency protocols. 7. Visual Standards & MerchandisingMaintain visual presentation of the dining area, aligning with Chill Out’s brand and concept. Ensure menus, signage, and display items are clean, accurate, and updated. 8. Reporting & CommunicationPrepare daily and weekly reports on operations of all the staff and feedback. Communicate regularly with senior management or head office on challenges, updates, and support needs. Participate in meetings and provide input on improvement opportunities. Qualifications: Proven experience in a supervisory or management role in the Food & Beverage industry (minimum 3–5 years).

Strong leadership skills with the ability to manage, train, and motivate a diverse team. Excellent communication and interpersonal skills, with a customer-focused mindset. Ability to work independently and make sound operational decisions without direct supervision. Solid understanding of restaurant operations, inventory control, food safety, and hygiene standards (HACCP knowledge preferred). Hands-on experience with POS systems and basic F&B reporting tools. Ability to manage high-pressure situations and resolve customer issues professionally. Strong organizational and time management skills. Flexible with working hours, including weekends and public holidays. Certification in Food Safety, First Aid, or Fire Safety is a plus.

Experience working in a themed or experiential venue (e. g. , ice lounges, entertainment dining) is an advantage.