In-House Operations Manager

The In-House Operations Manager will coordinate and direct the internal operations of Shepard's branch, including warehouses, drapery, carpet, freight, maintenance, and specials. This position will oversee equipment needs and maintenance, budgeting and payroll, staff training, and lead planning meetings to maintain a safe, organized, and cost-effective workplace. Key Contributions of the RoleOversee the loading and unloading of equipment across in-house departmentsMaintain accurate equipment inventories and coordinate swaps; collaborate with VP, Quality Control and Planning on equipment needs. Schedule daily assignments for in-house associates and drivers, monitoring labor costs to minimize overtimeEnsure compliance with DOT and OSHA regulations.

Train associates on Shepard policies, safety procedures, and best practices. Enforce compliance with safety rules and ensure associates maintain a clean and organized work areaEnsure all equipment and services meet quality standards and organize maintenance for rental and fleet equipmentManage departmental budgets, controlling equipment, and supply expendituresConduct weekly production planning meetings, documenting any notes and addressing pertinent issues. Adhere to payroll procedures and ensure accuracy for timecard coding and job costing.

Supervise building maintenance activities to ensure a safe and functional environmentRequirementsMinimum of 3 years of experience supervising shipping and warehouse operations, ideally within a trade show general contractor environmentStrong verbal and written communication skillsProficient in Windows and Microsoft Office, especially Word, Excel, and OutlookExcellent organizational skills with a proven ability to meet deadlinesBachelor's degree in a related field preferred; relevant experience may be considered in lieu of formal educationAligning With Our Values for Success Demonstrate Core Values of Caring, Commitment, Integrity, Spirit, Responsiveness, Inclusivity, and TeamworkAbility to perform as a responsible ESOP owner by making daily decisions to benefit the client and the companyTreat all internal and external customers with courtesy and respect, as outlined in our Blue Diamond Customer Service ProgramPlease note that the roles and responsibilities outlined in this job description are not exhaustive and may be subject to change.

Additional tasks may be assigned as needed to meet the evolving needs of the company.