Associate Loyalty Marketing (Finance and Admin)

Job DescriptionThe successful candidate will be part of the Quality Mgt & Administration (Loyalty Marketing Department) of Marketing Planning division. Key ResponsibilitiesAdministrative work IT coordinator for the department Raise Service Request Management System (SRMS) for installation of new software or PC support when required Raise iCare ticket for PC and/or printer issues Arrange for relevant system accesses for Loyalty Marketing department (LMD) staffFinance duties Dept budget coordination Coordinate annual budget planning Coordinate budgets overruns and forecasting reports to Finance (FIN) and assist in virement.

Billing, Invoice processing & issuance Monthly preparation of month-end accruals and budget vs expenditure reports to FIN Raise and track 3rd party invoices for verification, approval Cover for Finance-related mattersServicing Admin Crediting of KrisFlyer (KF) Miles Manual crediting of retro miles for partners and station promotions which cannot be KrisFlyer loyalty database automated Debit and credit of name mismatched accruals (adhoc) after verification by Servicing colleagues KF Partnerships adminQuality Management Frequent Flyer Program (FFP) fraud investigation to address fraud and liaise with biz partners, frontliners, Air Partners (airlines)/Non-Air Partners (e. g.

hotels, car rentals, retail) Daily Quality Management (QM) reports for suspicious activities Audit manage test production accounts QM automation projects Cover duties of fellow QM colleagues who are away from officeAny Other Duties And Projects AssignedWhere required, to assist with any other duties assigned by the department heads. Requirements Diploma in any discipline. Fresh diploma graduates are welcome to apply. Must be digitally savvy and comfortable working with systems and applications. We thank all candidates for your interest in Singapore Airlines, and regret that only shortlisted candidates will be notified.