Front Office Agent - New Hotel Opening

Full time
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Job Details

Employment Type

Full time

Salary

28.00 ÂŁ

Valid Through

Sep 21, 2025

Job Description

Job Description💰 Salary: £28,200 per annum📍 Location: Sir Devonshire Square, City of London🕒 Working Hours: 42 hours per week. 4 days on/ 4 days offWelcome to Sir Devonshire Square – a bold, beautiful boutique hotel just steps from Liverpool Street Station. We are the UK’s first hotel from Sircle Collection, the Dutch lifestyle brand known for turning up the charm in Europe’s coolest neighbourhoods. We are now looking for a Front Office Agent who brings warm customer service and a can-do attitude to create seamless and memorable guest stays.

What You Can Look Forward To🟠 Extra time for you – Take up to 3 bonus days off every year (your birthday, moving day, and flex day)🟢 Mind & body perks – Free fitness classes and a supportive environment🟡 Financial wellbeing – Enhanced sick pay, retail discounts, and great rates on stays across our hotels🔵 Feel-good moments – Paid volunteer day and regular team socials🔴 Room to grow – Brilliant learning opportunities and career pathways across the UK and EuropeYour Role as Front Office AgentWelcome guests with a warm smile and ensure they feel at home from arrival to departureKeep things running smoothly at the front desk, from check-ins and check-outs to taking paymentsBe the go-to person for local recommendations and guest requests, creating little moments of delightTake ownership of bookings and guest communication across platforms like Booking.

com and ExpediaWork closely with the team to keep things clear and under control – even when it gets busyWhat We Are Looking ForExperience in a front-facing role within hospitality or a similar guest-centric environmentA friendly, professional communicator with solid spoken and written EnglishConfidence using booking and front office systems such as Opera is a plusSomeone who is organised, reliable, and takes pride in the detailsFlexible availability to work mornings, evenings, weekends, and holidaysNot sure if your experience ticks every box? That is okay.

If this role excites you and you are eager to learn, we would love to hear from you. Our Hiring JourneyQuick 15-minute call with People & CultureMeet our Front Office ManagerIf it feels like the right match, we will send you an offerReady to Help Us Create Unforgettable Stays the Sircle Way?Apply now and join us in making everyday service feel extraordinary. We are proud to be an equal opportunities employer. If you need adjustments to the process, email us at pc-uk@sirclecollection. com – we are here to help. Please note:

You must have the right to work in the UK, as we are currently unable to sponsor visas. Sir HotelsSir Hotels is a boutique hotel collection founded in Amsterdam in 2013 with Sir Albert. The collection has continued to grow with a second property in Amsterdam and further openings in Berlin, Barcelona and Prague. Sir Hotels caters to those who are looking for authentic stories and distinctive locations. Each hotel has stunning interior design, exceptional restaurants and bars and specialises in providing guests unique experiences on and off property. sirhotels. com | @sirhotels

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