Site Reliability Engineer

Position Type ~ Full time Type Of Hire ~ Experienced (relevant combo of work and education) Education Desired ~ Bachelor's Degree Travel Percentage ~ 0%Job DescriptionAre you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.NOTE~ 1~ This position is hybrid (2 days in-office, 3 days virtual) at our FIS Office in Atlanta (Georgia).2~ Current and future sponsorship are not available for this position About The Team~ This position is under our CTO org to support SRE functions for innovation and growth for the Banking Solutions, Payments and Capital Markets business.What You Will Be Doing~Site Reliability Engineer will play a critical role in driving innovation and growth for the Banking Solutions, Payments and Capital Markets business. In this role, the candidate will have the opportunity to make a lasting impact on the company's transformation journey, drive customer-centric innovation and automation, and position the organization as a leader in the competitive banking, payments and investment landscape. Specifically, the Site Reliability Engineer will be responsible for the following~Design and maintain monitoring solutions for infrastructure, application performance, and user experienceImplement automation tools to streamline tasks, scale infrastructure, and ensure seamless deploymentsEnsure application reliability, availability, and performance, minimizing downtime and optimizing response timesLead incident response, including identification, triage, resolution, and post-incident analysisConduct capacity planning, performance tuning, and resource optimizationCollaborate with security teams to implement best practices and ensure complianceManage deployment pipelines and configuration management for consistent and reliable app deploymentsDevelop and test disaster recovery plans and backup strategiesCollaborate with development, QA, DevOps, and product teams to align on reliability goals and incident response processesParticipate in on-call rotations and provide 24/7 support for critical incidentsWhat You Bring~Proficiency in development technologies, architectures, and platforms (web, API)Experience with cloud platforms (AWS, Azure, Google Cloud) and IaC toolsKnowledge of monitoring tools (Prometheus, Grafana, DataDog) and logging frameworks (Splunk, ELK Stack)Experience in incident management and post-mortem reviewsStrong troubleshooting skills for complex technical issuesProficiency in scripting languages (Python, Bash) and automation tools (Terraform, Ansible)Experience with CI/CD pipelines (Jenkins, GitLab CI/CD, Azure DevOps)Ownership approach to engineering and product outcomesExcellent interpersonal communication, negotiation, and influencing skillsWhat We Offer You~At FIS, we hire the best. In return, you receive exceptional benefits including~Opportunities to innovate in fintechTools for personal and professional growthInclusive and diverse work environmentResources to invest in your communityCompetitive salary and benefitsNOTE~ 1~ This position is hybrid (2 days in-office, 3 days virtual) at our FIS Office in Atlanta (Georgia).2~ Current and future sponsorship are not available for this position #SREPrivacy StatementFIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.EEOC StatementFIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available hereFor positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer~ In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.Sourcing ModelRecruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.#pridepass