Slovenian Speaking Customer Support Specialist | 3,700 BGN x14 | Sofia'

Slovenian Speaking Customer Support Specialist | 3,700 BGN x14 | Sofia Location: Sofia, Bulgaria Contract Type: Full-time (On-site) Languages: Slovenian (C2) + English (B2+) Salary: 3,700 BGN gross/month (14 salaries per year)Are you a Slovenian speaker looking to build your career in an international environment?Join a global lifestyle and consumer brand supporting adult customers in a regulated industry. In this role, you will provide high-quality customer support for digital products and services while ensuring strict compliance with industry standards.This is an excellent opportunity to work in a stable, structured environment with long-term growth potential in Sofia.Your Role Handle customer inquiries via phone, chat, and email in SlovenianSupport with account management, product information, order tracking, and device troubleshootingEnsure compliance with brand and age-verification policiesAccurately document interactions in English within internal CRM systemsIdentify customer needs and provide tailored solutions or escalate when necessaryWork flexible rotational shifts, including evenings and weekendsWorking ScheduleRotational shifts within the following hours: Monday to Saturday: 09:00 – 23:00 / Sunday: 10:00 – 19:00Candidate Requirements Native or C2-level Slovenian (mandatory) + English B2+Strong communication and customer service skillsComfortable using digital tools and supporting electronic devicesPrevious experience in customer support, retail, or consumer goods is a plusProfessional, detail-oriented, and empathetic approachCompensation & Benefits 3,700 BGN gross/month (14 salaries per year)Monthly transportation/internet allowanceAdditional night shift compensation (if applicable)Private medical plan (health & dental care) and Life insuranceMultisport card (co-financed by employer)Paid trainingModern office environment in SofiaCareer growth and internal advancement opportunitiesDiscounts on various goods and servicesLegal RequirementsAccepted documents: EU citizenship / Valid residency card (valid for more than one year) / Refugee cardInterested candidates are welcome to apply with their CVs in English or send their CV directly to busra.turker@cbtalents.org