About the jobAs a Service Desk Analyst you will thrive in: Troubleshoot IT related issues and handle customer requests. Provide remote support through different channels such as telephone, email, or chat. Support our top customers using your specific language skills. What you will bring: A high school diploma. Czech/German/Italian on a business level (working/support language). English on a communication level (for interviews, training, and internal communication). ā¦ and your main advantages are: Experience in Service Desk, Help Desk or Customer Support roles. Ability to interact with customers and provide solutions. Windows, Office 365, and Network troubleshooting skills.
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