SME, Mechanical

JOB DESCRIPTION Customer Service Maintain a positive and professional working relationship with internal and external clients. Respond to customer service requests in a timely manner. Respond to emergency calls (24x7 hrs). Produce monthly executive reports to clients. Maintain Data Center Systems Technical Supervision of the operation, maintenance and repair of all critical environment systems while maintaining 100% uptime to all critical mechanical systems. Adherence to all quality, health & s…