Pediatric Dental Patient Care Coordinator

DescriptionScheduleMonday-Thursday 7: 15am-6: 00pmTwo Fridays a month 7: 30am-5: 15pmSmilebuilderz MissionTo develop an elite team of professionalsthat set the standard for providingquality oral healthcare solutions. Through our consistent professionalismand effectiveness, we will become admired byour peers and respected by our patients. Summary Of BenefitsPaid Time Off for FT StaffPaid HolidaysDiscounted Dental ServicesEAP ServicesEmployee Referral ProgramEmployee DiscountsEmployee Events Throughout the YearIn Addition, Smilebuilderz OffersMedical, Dental, & Vision InsuranceFlexible Spending AccountHealth Savings AccountVoluntary Accident & Critical Illness BenefitVoluntary Term Life InsuranceLong Term & Short Term Disability401(K) PlanJob SummaryWe are seeking a compassionate and organized Pediatric Dental Patient Care Coordinator to join our multi-specialty dental practice.

This role is essential in providing an exceptional experience for our young patients and their families, ensuring smooth coordination of care, and assisting with scheduling, insurance, and communication between the clinical and administrative teams. Key ResponsibilitiesPatient Experience & CommunicationServe as the first point of contact for pediatric patients and their families, ensuring a warm and welcoming environment. Educate parents and guardians about treatment plans, post-visit care, and financial responsibilities. Address patient concerns with empathy, helping to ease dental anxiety for children. Scheduling & Appointment CoordinationSchedule, confirm, and manage patient appointments, including recalls and follow-ups.

Optimize provider schedules to ensure efficient patient flow. Coordinate referrals and specialty appointments when needed. Insurance & Billing SupportVerify insurance benefits and eligibility before appointments. Assist with claim submissions, pre-authorizations, and financial arrangements. Explain treatment costs and payment options to parents in a clear and professional manner. Administrative & Compliance ResponsibilitiesMaintain accurate and up-to-date patient records in the practice management system. Ensure compliance with HIPAA and other regulations regarding patient information. Assist with front desk duties, such as answering phones, checking in patients, and processing paperwork. Join our Team Today! Click the following link to learn more!https: //drive. google.

com/file/d/1nGUSyLdiAdr8QPj2p28siqVU2RN6fNrO/viewRequirementsQualifications & Skills: RequiredPrevious experience in a dental or medical office, preferably in pediatrics. Strong customer service and communication skills, especially when working with children and parents. Proficiency in dental software and insurance verification. Ability to multitask in a fast-paced environment while maintaining attention to detail. Compassionate and patient-focused attitude. PreferredKnowledge of dental terminology and pediatric dental procedures. Experience handling Medicaid and private dental insurance claims.