Social & Community Growth Specialist

A - About BirdeyeBirdeye is the pioneer crypto intelligence company that focuses on empowering traders, builders and institutions with real-time and customizable blockchain data. Our growing product suite enables fair access to high-impact crypto intelligence and opportunities on Solana, Sui and major EVM chains:Birdeye.so is the all-in-one trading data tool built for alpha traders that offers real-time price charts, smart money flows, undiscovered gems, and rich historical data across 300+ exchanges. Trusted by millions of users over the past few years, Birdeye.so is the go-to platform for the winning minds.Birdeye Data Services (BDS) is a high-performance data provider that delivers real-time, accurate, and comprehensive on-chain data across tokens, wallets, trades, and protocols. From fast-moving startups to global leaders like Phantom, Raydium, Coinbase, and Bybit, BDS powers teams of all sizes with the data they need to build and scale confidently.Birdeye has offices in Singapore and Hanoi:Singapore Office: 28 Genting Lane, #09-02 Platinum28, Singapore (349585)Hanoi Office: Floor 18, Office Tower T2, Heritage West Lake, 677 Lac Long Quan, Tay Ho, Ha Noi, Viet Nam B - About the RoleAs Birdeye expands its product suite, we’re looking for a Social & Community Growth Specialist to strengthen our presence across social and professional platforms.You’ll play a key role in driving engagement, expanding brand visibility, and nurturing user and client communities through creative, data-driven strategies.Working location: Hybrid (Hanoi Office) I - Your Responsibilities1. Core ResponsibilitiesWho you are? You're chronically online, meaning that your entire existence is based on whatever is on your feedsCollaborate with the Growth and Marketing teams to plan and produce platform-native content that captures attention, drives engagement, and aligns with brand goals across Web3 channels.Engage directly with audiences, partners, and influencers to spark authentic conversations, answer questions, and strengthen Birdeye’s visibility across social platforms and communities (Discord, Telegram, X, and beyond).Monitor performance dashboards and community metrics to evaluate engagement quality, track audience growth, and refine strategies for higher ROI.Execute creative social and community campaigns - including activations, collaborations, and giveaways - to amplify reach, boost conversions, and scale community participation.Identify emerging Web3, crypto, and cultural trends to launch experimental campaigns that capture attention and keep Birdeye ahead of the curve.Spot relevant conversations across social media where Birdeye can add value, educate, or contribute insights - positioning the brand naturally in front of potential users and customers.2. OthersDevelop multi-platform social growth strategies to increase brand visibility, community engagement across X, Youtube, Farcaster, Telegram, Discord, LinkedIn,...Contribute to refining the brand’s voice and tone guidelines to ensure consistency across decentralized communities and social platforms.II - What You BringYou have at least 1-3 years of hands-on experience in social media, growth marketing, or community management, with a proven ability to plan and execute strategies that drive engagement and user growth across multiple platforms.You possess a solid understanding of Web3, blockchain, or data analytics ecosystems, enabling you to craft messages and campaigns that resonate with the right audiences.You’re fluent in using major social and community platforms, including X (Twitter), YouTube, Telegram, Discord, and others, and understand how to tailor content and engagement tactics to each channel.You have experience in content strategy, copywriting, and storytelling, with the ability to turn complex ideas into compelling narratives that speak to Web3 and crypto-native audiences.You’re comfortable collaborating cross-functionally with Growth, Product, and Design teams to align on campaign goals, messaging, and creative execution.You demonstrate data literacy and basic analytical skills, enabling you to interpret engagement metrics and optimize strategies based on performance insights.You’re familiar with analytics tools such as Twitter Analytics, YouTube Studio, or similar, and use them to measure results and identify growth opportunities.You have prior experience or interest in community engagement and influencer coordination, helping to expand Birdeye’s reach and network within decentralized ecosystems.III - What we offerCompetitive salary (based on skills and experience) and benefits package.Hybrid work model - enjoy the flexibility of working remotely and in the office.Be a part of a passionate team building the future of crypto - we're not just colleagues, we're a tribe.A fast-paced environment with exciting challenges and opportunities to learn and grow