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Software Engineer - Customer Care @ SSI Schäfer IT Solutions GmbH

Posted: Nov 2, 2025

Job Description

Software Engineer - Customer Care @ SSI Schäfer IT Solutions GmbH💾 Job TechnologiesJavaOracleMS SQL-Server👥 Your role in the teamOur product, WAMAS 5, offers our customers intelligent and efficient solutions for their warehouse and logistics processes.We are now looking for motivated, dedicated individuals to strengthen our software development team!Support for Warehouse Management Software: As part of our software development team, you will be the point of contact for our customers and assist them in using our Warehouse Management Software.Intensive onboarding phase: In our structured onboarding program, you will build knowledge within a dedicated project team before taking on Customer Care activities.Handle customer inquiries: You take care of questions regarding existing software solutions and ensure everything runs smoothly – all within the scope of our on-call model.Error Analysis: You identify and fix issues in our Java application.Software development: You design, develop, and test software modules.🌟 Our expectations of youQualificationsYou have good knowledge of an object-oriented programming language (e.g., Java).You will occasionally take over the evening and weekend support of our customers.You are looking forward to collaborating with the development team.You want to continuously develop yourself professionally and personally.QualificationsYou have experience working with relational database systems (Oracle, MS SQL).First experience in 2nd level support is an advantage, but not a requirement – we also welcome motivated beginners.EducationYou have completed a higher technical education in the IT field (HTL, FH, TU).💡 Topics that you deal with on the jobAutomationIntegrations📍 Job LocationsStandort Friesach bei Graz Friesachstraße 15 8114 Friesach bei Graz Austria💰 Salaryfrom 3.175€ gross per month🏢 This is your employerSSI Schäfer IT Solutions GmbH📍 Graz, Wels, PeggauMore than 1100 IT experts from all over the world – including about half of them working for SSI Schäfer Solutions in the greater Graz area – combine software and hardware to create high-performance applications.

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