Software Engineer – AI Voice Agent

Join an exciting project to develop an AI-powered voice agent for a children's adventure park. This role involves building a custom ElevenLabs voice agent to serve as a virtual receptionist, handling customer inquiries and bookings. The project requires integrating various APIs and telephony solutions to deliver a seamless, automated experience. The work is fully remote and offers the opportunity to contribute to innovative voice technology solutions, with potential for future collaboration.Responsibilities Develop a voice agent using ElevenLabs technology tailored for a kid's adventure park environment Design and implement node-based workflows to manage conversational logic and user interactions Integrate booking APIs, specifically with Roller Software, to enable real-time reservations and updates Set up and configure Twilio for telephony integration, ensuring reliable call handling and routing Implement mid-call tools and webhooks to support dynamic call features and data exchange Develop minimal logging and analytics to monitor agent performance and user interactions Produce clear, concise documentation for the solution, covering setup, usage, and troubleshooting Conduct thorough testing to ensure reliability, accuracy, and a positive user experienceSkills And Requirements Proficiency in application development, with experience in Node.js or similar frameworks Familiarity with ElevenLabs or comparable AI voice agent platforms Experience integrating third-party APIs, especially booking and telephony solutions (e.g., Roller Software, Twilio) Strong understanding of workflow automation and webhook implementation Ability to create basic logging and analytics for monitoring system performance Excellent problem-solving skills and attention to detail Strong written communication skills for documentation Ability to work independently and deliver results within tight timelines Remote work capability with reliable internet access Availability for a short-term project (1–2 days), with openness to future assignmentsAbout TwineTwine is a leading freelance marketplace connecting top freelancers, consultants, and contractors with companies needing creative and tech expertise. Trusted by Fortune 500 companies and innovative startups alike, Twine enables companies to scale their teams globally.Our MissionTwine's mission is to empower creators and businesses to thrive in an AI-driven, freelance-first world.