We are looking for Member Admin Coordinator will be responsible for;Graduated from related departments of universitiesGood command of written and spoken English and TurkishProficient in advanced MS Office programsHigh communication skillsAttention to detail and attention to detailGuest/Member orientedAble to use time effectively and analyticalJob DescriptionMonitoring accounts to identify overdue paymentsMonitor accounts to identify outstanding debtsFind and contact customer to ask about their overdue paymentsTake actions to encourage timely debt paymentsProcess payments and refundsResolve billing and customer credit issuesReport on collection activityHandle questions or complaintsManage inbound and outbound calls in a timely mannerIdentify customers’ needs, clarify information, research every issue and provide solutionsand/or alternatives
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