Solution Engineer, Specialist

WELCOME TO SITA  At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry. You’ll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don’t just move the world forward—we’re proud to be recognized as a Great Place to Work® by our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow. Are you ready to love your job? The adventure begins right here, with you, at SITA.  WHAT YOU’LL DO Be the prime interface to customers on technical & commercial matters and lead customer engagements, from initial contact to solution deployment.Establish and maintain a professional relationship with customers, work with customers to better understand their business and develop sound solutions to meet the customer's business requirements.Work closely with Account Managers/Directors to develop sales and accounts development strategies.Promote SITA by furnishing customers with comprehensive, up-to-date information on current products, product enhancements, and new solutions, through customer meetings and workshops.Design and coordinate the development of business solutions which may involve multiple parties both internally and externally.Support the technical qualification of customers' communication needs through knowledge of current, new or evolving technologies, and SITA solution portfolios.Liaise with various internal stakeholders, such as Pricing, Customer Service, and Project Management, to build the business case for customer proposals.Own the technical and commercial parts of proposals submitted to customers.  ABOUT YOUR SKILLS Bachelor degree in Engineering or Computer Technologies5 years of experience in Information Technology, Telecom Industry or Air Transport Industry technology in a technical pre-sales role.Proven track record in producing communicating and documenting successful technical customer solutions.Commercially minded and technology savvy with excellent presentation skills.Ability to articulate and convince customers at various levels with excellent communication skills.Familiar with Airport IT solution infrastructure is a plus.Excellent knowledge of productivity tools like, PowerPoint, Excel, Power BI , Word, Visio etc.At least 1 technical certification is required (e.g. CCIE/CCNP/CCDP/MCSE..) NICE-TO-HAVE Pre-Sales Business and or Commercial experienceAviation experiencePROFESSION COMPETENCIESAddressing Customer NeedsBusiness Case JustificationCommercial AcumenPartnering for Clients' SuccessProblem SolvingProducts and ServicesQuality in DesignRequirements AnalysisSales Process KnowledgeSolutions DevelopmentStrategic ThinkingSystem and Technology IntegrationTechnical Writing/DocumentationTechnology/IT ConsultingCORE COMPETENCIESAdhering to Principles & ValuesCommunicationCreating & InnovatingCustomer FocusImpact & InfluenceLeading ExecutionManaging PerformanceResults OrientationTeamworkWHAT WE OFFER We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever. 🏡 Flex Week: Work from home up to 2 days/week (depending on your team's needs) ⏰ Flex Day: Make your workday suit your life and plans. 🌎 Flex-Location: Take up to 30 days a year to work from any location in the world. 🌿 Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs. 🚀 Professional Development: Level up your skills with our training platforms, including LinkedIn Learning! 🙌 Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.  SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.