Product Operations & Special Projects CoordinatorLocation: Remote (Offshore) | Hours: Full-Time, GMT | Type: Independent ContractorAbout Our ClientOur client provides a leading mobile engagement platform designed for financial institutions. Their technology enables personalized, real-time, and proactive messaging to customers, driving growth and ensuring that key financial decisions are made with the institution top of mind. Backed by industry experts, they have established partnerships with numerous financial institutions across the United States. Position OverviewOur client is hiring a highly organized administrator to keep their product development process on track—ensuring clear tracks, tight timing, and no derailments.
You’ll report to the Head of Product at a fast-paced fintech startup, helping to keep pace and order within their blended product and engineering team. You’ll join key meetings, track progress on weekly sprints, fill in team reporting templates, and make sure commitments are being met. This role is about visibility, follow-through, and rhythm. You’ll help the team stay honest about what got done, what slipped, and what needs attention. When someone drops the ball—or doesn’t show up—you’ll notice. And you’ll flag it, calmly and clearly.
You’ll be supporting the Head of Product directly, acting as a second set of eyes and ears when they’re double-booked. This is a great entry point into product or project management in a real working product team. Key ResponsibilitiesAttend product and engineering syncs and record key notes, actions, and decisions. Distribute clear updates after meetings (decisions made, tasks assigned, deadlines set). Track weekly sprint progress: what shipped, what missed, and why. Fill out weekly reporting docs and dashboards—accurately and on time. Monitor attendance and follow through on meeting participation.
Flag issues early when deliverables slip or folks miss expectations. Keep shared calendars, kanban boards, and planning docs clean and up to date. Required Skills And Experience2+ years of experience in coordination, admin, team ops, or project support. Strong written communication and note-taking—you get the key points without needing a transcript. Organized and consistent: you don’t need reminders to send reminders. Able to chase a task down without making it a big deal. Familiarity with tools like Google Docs, Slack, Notion, Linear, or similar. Comfortable in a remote, async-first work environment.
Nice to HaveExperience with agile, sprint planning, or light project management. Worked in a startup or product team setting. Interested in a long-term path toward product or project leadership. What Is OfferedRemote-first work culture with flexible scheduling. A clear weekly cadence and defined role within a high-functioning product team. Direct access to senior product and engineering leads. Room to grow, whether that’s full-time or expansion into additional interest areas like product marketing, research, etc. , if that’s your goal.
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