Sous Chef (Western)

About Four SeasonsFour Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:Situated in the lush Mae Rim Valley, Four Seasons Resort Chiang Mai is a haven of peace and luxury, just 30 minutes away from Chiang Mai city. Spanning 32 acres, the resort is accentuated by serene lakes, lily ponds, cascading waterfalls, and an operational rice farm with its resident water buffaloes. The 98 Pavilions and Residences showcase the grandeur of the Lanna Kingdom, intertwining influences from Burma, India, and China. Guests can immerse themselves in the ambiance of the Garden Pavilion, surrounded by lush flora, or bask in the seclusion of the exquisite Pool Villa. With an array of dining options like the authentic Lanna-inspired Rim Tai Kitchen to the innovative farm-to-table dishes at NORTH, gastronomic satisfaction is guaranteed. The resort's spa, a sanctuary of rejuvenation, offers treatments steeped in traditional Thai healing practices. For those seeking venues for special occasions, spaces like Kasalong and the picturesque Orchid Nursery stand ready. At Four Seasons Resort Chiang Mai, every moment is a cherished memory in the making.The Sous Chef holds a junior management position within the kitchen department, reporting to the Executive Sous Chef and Executive Chef.Work authorization is required for the location.Major ResponsibilitiesWhat you will doGeneralBuilds a motivated and skilled team, leads by example and instills a culture of continuous learning and improvement among employees; actively participates in Employee Relations activities and programsActively plans and manages the career development of every employee through effective coaching, training and by instilling company values; is concerned for employees' continuous development and personal growthOrganizes and manages the department in accordance with company philosophy and policies, maximizing efficiency and productivity and achieving established goals; promotes harmony between departmentsDisplays warmth, care and genuine enthusiasm when dealing with guests and internal customers; lives the Golden RuleDemonstrates standards awareness, by setting example for standards execution, standards testing and implementing action plans to achieve established product and service goals Prepares annual plans and forecasts, consistently monitors and manages budgetary goalsAbility to connect interdepartmentally to accomplish the growth of the hotel as a wholeDepartmentalEnsures consistent quality and presentation of menus under his supervision. Constantly inspects taste, temperature, portion size and visual appearance.Develops new dishes and restaurant menus; documents recipes and presentation standardsEnsures strict maintenance of food and personal hygiene standards in the department Ensures profitability of the department; adheres to food cost targets; assist with costing and pricing of menusConsistently monitors quality of ingredients; assist in purchasing and receiving of food stuff; ensures optimum storage and rotation of raw materials Interacts with guests in a personal manner and creates special dining experiences Specific Responsibilities And TasksGeneralMaintains an organized administration of departmental and personnel records, including rostering and leave planningEnsures employees adhere to the code of conduct and grooming & hygiene standards as specified in the employee handbookAbility to assist other kitchen when needed, and supports F and B and Culinary leadership with the required tasks.Conducts daily briefing and monthly departmental meeting (with minutes copied to division head) and participates in meetings when invitedProvides regular and fair performance feedback to employees, formally and informally as appropriateIs seen as a hands-on leader, assists employees in crunch times; Walks the talkMaintains a clean and orderly work area and ensures tools & equipment are well maintained and in sufficient supplyPromotes and ensures a safe working environmentMaintains consistency throughout the operations based on the standards.Performs any additional duties as assignedDepartmental Performs pre- and post service checks; ensures subordinates are immaculately groomed and aware of daily specials and promotional offersIs highly sensitive to guest preferences; ensures special requests are accommodatedIs proficient in the costing of menu and buffets; is able to determine and analyze gaps between actual and potential food costs as well operating expensesTakes an active part in all facets of training and development activities in the F&B preparation departmentConducts regular hygiene inspections; assists the stewarding department's hygiene maintenance effortsWhat You BringHas 4 - 5 years of kitchen supervisory and management experience in a 5 star hotel/resortTechnical experience in various world cuisines is preferredPossesses aptitude, management skills and upward mobilityPossesses excellent English, math and psychometric abilitiesPossesses business acumen, creative flair,, and the ability to engage with the guest professionally and personallyHas a well developed interest in food and wines, and displays passion for the professionWhat We Offer Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities Complimentary Accommodation at other Four Seasons Hotels and Resort Complimentary Cleaning for Employee Uniforms Complimentary Employee Meals