Space Experience Manager（IFM）

Job target: As the national office space experience owner, build high-quality office space service experience at reasonable costs, enable employees to work efficiently, and maximize space benefits. Manages the office space experience of the research institute.Solution development and operation management, including office space experience planning, supplier contract fulfillment management, on-site experience management, risk and emergency management, and cost managementJob Description:Office space experience planning: Collect local office space experience requirements, develop and implement the annual space experience improvement plan under the guidance of the section director, release local space management rules, and optimize the IFM service SOW/SLA.The fine print.2. Supplier contract fulfillment management: Refine the IFM implementation solution based on the contract. Evaluate the fulfillment capability of IFM suppliers based on the monthly operation report of IFM suppliers. Proactively manage supplier fulfillment results, including spot-check on key space,Acceptance and payment, KPI statistics, and contract-based result application.3. Onsite office experience management: Establish a local work order platform and response mechanism and develop and implement targeted improvement solutions based on the pain points of office experience in typical local scenarios. Proactively plan local office experience value-added services,Including the most beautiful station activities, umbrella sharing services, relocation assurance, and meeting affairs assurance, and continuously improve employees' service experience within the budget.4. Office space risk and emergency management: Under the guidance of the section director, identify local IFM risks and develop a risk management list. (including kitchen safety/fire safety/EHS/health and safety) Supervise suppliers to implement risk checks,Publicize reports, track and close problems, maintain and drill emergency plans, and handle emergencies. Communicate and report emergencies internally.5. Office space cost management: Under the leadership of the section director, accurately develop the IFM budget, maintain the expense ledger, and promptly perform budget analysis and correction based on the company's management requirements. Identify the cost change based on the IFM expense baseline.Enter the opportunity.