(Spanish + English) Bilingual Customer Service Representative

Bilingual Customer Service Representative (Spanish + English)Location: On-Site (Bulgaria)Starting Date: 6 November 2025Work Model: On-SiteWork Schedule: Monday to Friday, 13:00 22:00We are looking for a motivated Bilingual Customer Service Representative (Spanish + English) to join our international team in Bulgaria. In this role, you will assist customers by providing accurate information, resolving inquiries efficiently, and ensuring a positive service experience.Work Schedule:Monday to Friday: 13:00 22:00 Weekends off Contract Type:Permanent contract (with trial period)Language Requirements:Fluent in Spanish and English (spoken and written) Qualifications:Excellent communication and problem-solving skills Previous customer service experience is a plus Ability to adapt quickly in a fast-paced, multicultural environment Positive attitude and team-oriented mindset Benefits:Competitive salary based on experience and language skills Monthly transportation/internet allowance of 50 BGN net Additional pay for evening hours (if applicable) Bonus of 500 BGN for key life events (marriage, birth/adoption, graduation) Health and dental care plan Life insurance Multisport Card (co-financed by the employer) Discounts on various goods and services Professional growth and training opportunities Documents Accepted:Valid Residency Card (valid for more than 1 year) EU Citizenship or Refugee Card (Work permit and Blue Card are not accepted) Requirements to Apply:CV in English Valid documentation as listed above Easy Apply:Send your CV to ikram.zaghba@cbtalents.org