Specialist – Data Operations (Contract)

About the RoleWe're seeking an exceptional Data Operations Specialist to join our Data team!The Specialist – Data Operations supports the execution of the operational lifecycle for data sources within Bureau ecosystems. This role is primarily focused on the day-to-day execution of data operations tasks, data correction, ensuring timely processing, accurate monitoring, and effective support for both internal teams and external data partners. This role requires attention to detail and strong execution skills to maintain operational excellence and support the Principal in high-level coordination of data operations activities and initiatives.Key ResponsibilitiesData Analysis & Interpretation:Resolve Data Operations-related service desk tickets; including data extraction queries, credit bureau Subject demerge tickets, and data submission related queries.Ensure timely processing of revenue files (bulk files).Monitor all batch jobs for smooth processing, collecting logs, and analysing issues. Assist in raising incidents and coordinating with partner software vendor’s Business Analysts for implementing solutions.Maintain a tracker for monitoring the regularity and timely data submission by all data providers (e.g., non-submission, change in volume, inconsistency). Execute follow-up with providers and flag issues for escalation to the Associate Principal, Data Operations.Support data providers and subscribers in Business as Usual (BAU) activities related to data correction.Assist the Principal in change management activities for the Data Dictionary and system changes for new business needs, including providing input for the Business Requirement Document (BRD) and supporting coordination with the IT team or relevant departments.Coordinate and support other Data Department functions (Data Analytics, Data Engineering, Data Governance, etc.) wherever required on data operations related matters.Support the data quality, engineering, and analytics teams in outreach to data providers for data related matters and in resolving issues.Provide assistance for all deployment activities and disaster recovery activities related to batch jobs.The responsibilities and duties outlined above are not exhaustive and may evolve over time. The role may require additional tasks and responsibilities as assigned by the line manager or higher authorities, in alignment with organizational needs.What We’re Looking ForEducation:Post-Secondary Education degree in Science, Statistics, Finance, Economics, Data, Computer Science, or a related fieldProficient in EnglishProficient in Arabic (preferred)Experience:3 - 6 years in data operations, preferably in credit bureau, financial services, banking back-office operations involving client interactionExperience with banking and financial data handling. Experience with handling confidential personal dataKnowledge in credit bureau, banking information services, or financial technology-driven industries on the data sideUnderstanding credit bureau data, credit scoring methodologies, and risk analyticsExperience in data administration and project coordination/managementExcellent business communication skillsExcellent attention to details and ability to maintain consistencyStrong problem-solving skills and the ability to resolve issues efficientlyUnderstanding of how credit data and banks work, and the ability to interpret themAbility to perform data validation and ensure accuracy in credit bureau recordsStrong organizational skills with the ability to manage multiple tasks and/or projects/initiatives simultaneouslyAbility to take meeting notes/minutes and identify action items and next stepsWhy Join Us?Opportunities for continuous learning, certifications, and professional development.Dedicated to building a diverse and inclusive workplace where everyone feels valued and empowered to be their authentic selves.Committed to building a stable, forward-thinking organization where innovation thrives.