Specialist, Global Training

WHAT MAKES US A GREAT PLACE TO WORKWe are proud to be consistently recognized as one of the world’s best places to work. We are currently the top ranked consulting firm on Glassdoor’s Best Places to Work list and have earned the #1 overall spot a record seven times.Extraordinary teams are at the heart of our business strategy, but these don’t happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personallyPOSITION SUMMARYThe Specialist, Global Training is responsible for managing a major portion of a global/regional training programme independently, typically doing this across multiple programmes at a time. The Specialist, Global Training will contribute to an inclusive and positive team environment and are responsible for learning and mastering multiple skill sets required to execute a training programme; these responsibilities will grow with experience over time. The position requires significant domestic/international travel across all regions (including consecutive weeks/weekends throughout the year) and occasional overtime work for on-site programme execution.WHAT YOU’LL DOPRINCIPAL ACCOUNTABILITIES AND % OF TIME:Programme support (90%)•    In conjunction with leadership, learn the major portions of a global/regional training programme; the three main requirements are hotel/virtual platform/vendor logistics and relationships, attendee communication/management, and curriculum management•    Act as first line of negotiation with vendors (hotels, restaurants, transportation, etc.) with limited supervision from the programme lead. Continue liaising with vendors while on-site•    Oversee event space setup and breakdown, including packing/shipping/distributing supplies, overseeing furniture, equipment, and signage placement, managing inventory, etc.•    Assist with the management of global training budgets, including monitoring and mitigating third party costs, reconciling programme costs against budget, and monitoring cost savings documentation•    Manage the primary spreadsheet with limited supervision and guidance from the programme lead. Maintain accurate attendee databases (e.g., tracking travel, hotel information, visa requirements) and sharing with relevant stakeholders•    Act as first line of communication with event attendees and their offices within a timely manner. Resolve issues within purview, display sound judgement, and know when to escalate issues to the programme lead•    Work with programme lead to prepare content for training sessions (make updates to PowerPoint decks, proof/review training materials, organise files into folders on network drives/MS Teams)•    Organise/assist with daily meetings and plenary sessions while on-site, including partnering with all relevant stakeholders (e.g., Programme Manager, trainers, guest speakers, tech support)•    Support feedback process by creating/producing reports and help to organise the data for recommended improvements with input from the programme lead and Programme Manager•    Interface regularly with professional staff and management at most levels of the firm, including senior leaders•    As you gain experience, take the lead/manage one major portion of a training programme independently (i.e., hotel/virtual platform/vendor relationship, attendee communication/management, curriculum management)Department initiatives and professional development (10%)•    Actively contribute to initiatives and projects led by the global training leadership team as assigned or as responsibilities dictate•    Own your professional development by seeking feedback and advocating for growth opportunitiesABOUT YOU•    Proficiency in MS Excel, PowerPoint, Word, Outlook•    Strong interpersonal, communication, project management, organisational and analytical skills•    Ability to work productively both independently and as part of a team•    Ability to work flexible hours (as sessions can run early in the morning or late at night) and to travel•    Ability to travel (domestic and international) and work flexibly (e.g., consecutive weeks/weekends, overtime, adjusted hours); amount of travel will vary and is based on business need•    Flexible work style to manage multiple priorities, meet tight deadlines, and manage changesEXPERIENCE•    Minimum of one-year business experience, preferably in a professional services firmEDUCATION•    BA/BS degree, or demonstration of continuous growth in a relevant fieldADDITIONAL REQUIREMENTS•    Excel screening questionnaire/surveyABOUT USBain & Company is a global consultancy that helps the world’s most ambitious change makers define the future. Across 63 offices in 38 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition, and redefine industries. We complement our tailored, integrated expertise with a vibrant ecosystem of digital innovators to deliver better, faster, and more enduring outcomes. Our 10-year commitment to invest more than $1 billion in pro bono services brings our talent, expertise, and insight to organizations tackling today’s urgent challenges in education, racial equity, social justice, economic development, and the environment. We earned a gold rating from EcoVadis, the leading platform for environmental, social, and ethical performance ratings for global supply chains, putting us in the top 2% among other consulting firms. Since our founding in 1973, we have measured our success by the success of our clients, and we proudly maintain the highest level of client advocacy in the industry.