Sr Account Manager

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day.So, if you are talented, driven, creative, and eager to join a dynamic, globally-connected team, then we want to talk!What you'll do:Manage and grow a roster of key agency accountsWork closely with the Trading team to rapidly onboard new customersWork closely with Sales to identify ways to grow current accountsBecome an expert on the use and best practices on The Trade Desk platform, and offer insights to clients on how to improve campaignsProvide continual training to clients as new features are added to The Trade DeskWork with Product Management to help define features and drive enhancements to The Trade Desk platformHelp build the Client Services practice, by creating training materials, best practices, sales materials and customer facing guidesWhat you bring to the table:6+ years of online advertising experience required; 4+ years of client-facing experienceExpertise in working with RTB, DSPs, ad exchanges, aggregators, ad servers, and other optimization platforms is a plusStrong interpersonal skills, you can manage the most difficult conversations with clients and deliver outstanding customer service.Solid experience in Excel and MS Office, including pivot tables, chart-making.Strong troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally in a fast-paced start-up environmentProven track record of growing accounts by forging a strong relationship with clients, understanding their objectives and recommending best strategiesEffective time management skills – ability to prioritize and meet deadlinesHigh attention to detailAs an Equal Opportunity Employer, The Trade Desk is committed to creating an inclusive hiring experience where everyone has the opportunity to thrive.Please reach out to us at accommodations@ thetradedesk. com to request an accommodation or discuss any accessibility needs you may require to access our Company Website or navigate any part of the hiring process.When you contact us, please include your preferred contact details and specify the nature of your accommodation request or questions. Any information you share will be handled confidentially and will not impact our hiring decisions.