Αssistant Store Manager #Cosmossport Χανίων (ΠΕΟ Κισσάμου)

Cosmos Sport SA, member of JD Sports Fashion Plc, founded in September of 1982. First store opened in Heraklion-Crete and since then the network expanded 99 further physical stores in Greece & Cyprus, 5 retail brands (Cosmos Sport, Sneaker10, Slamdunk, Rundome ,JD Sports) 8 on-line shops and thousands of happy customers in Greece and Cyprus. Cosmos Sport is a constantly growing omnichannel company with a strong passion for sportswear, street style and limited items. Our team consists of 1800+ highly skilled, self-motivated young people, who love sports and have a passion for innovation! We are proud that Cosmossport.gr is now the No1 on-line store in the industry also selling abroad, having been awarded for 7 consecutive years as the best online sports shop in the country in e-volution Awards. We are excited being a preferred partner for global brands like Nike, Adidas, Reebok in the SEE.We are looking for a talented and passionate Assistant Store Manager for our Cosmos Sport store in Chania!Job Overview:Assistant Store Managers are accountable for every aspect of the retail store operations, ensuring that all areas of the store are engaged, performing, and delivering world-class guest experience. Assistant Store Managers build team capabilities to drive strategy and achieve key results for the business. This role is responsible for the talent acquisition, ongoing people development and growth within their community.Responsibilities:CUSTOMERMaintain an exceptional service experience in store, ensuring high level customers' satisfactionFoster a Client centric mindset by developing and maintaining solid Client relationshipsImplement, in partnership with other company functions, clienteling initiatives and events and securing Client loyaltyTEAMTrain, mentor, motivate and offer constructive feedback to the teamSupport team members (e.g., leading by example or coaching) to ensure a great guest experiencePromote an entrepreneurial and team spirit approach, using effective communication, ensuring efficient organization and professional growthEnsure a hazard-free, safe and healthy working environment in compliance with regulationsEnsure the team is always informed about product, policies and proceduresAttract and recruit the best talents available on the market through networking and scoutingRETAILLead and manage all the day-to-day operational activities of the store and ensure compliance with policies and proceduresMonitor and control store productivity levels with an aim to achieve targeted KPIsImplement personnel and resource planning strategies to optimize staff schedulesWork extensively in partnership with the Marketing, VM, Commercial dept. in order to build strong customer retentionRequirementsUniversity Degree or equivalent qualification2-3 years' experience in the retail industry (preferably fashion experience)Excellent use of English language and computer skillsExcellent verbal, written and interpersonal skillsNumerical and analytical knowledge to monitor KPIsSound working knowledge of Microsoft OfficeLeadership skills and business orientationExcellent communicator, with a positive, open and progressive, energetic, motivating, personal styleCustomer service orientation with in-depth knowledge of basic business management processesPassion for sports and fashionWillingness to learn and tackle new challengesBenefitsCompetitive compensation package & performance bonusCareer development opportunities & education programsHealth & wellness programs to keep you activeOne day off, part of our "parents' day off" programUp to 75% discount at the European University of Cyprus (face-to-face or online attendance)Generous employee discount in all our brands (JD Sports ,Cosmos Sport, Sneaker10, Slamdunk, Rundome)Extras, discounts and perks - Being a valued member of Cosmos Sport team means a lot to us! We offer a variety of 100+ cool extras! link here At Cosmos Sport, we are committed to providing a great place to work for all of our people, without regard tο race, religion, color, sex, national origin, age, sexual orientations, genders, or disability