Transaction Banking Sales Manager

Job SummaryTo drive Cash / Trade business growth in CIB Client Coverage Côte d’Ivoire with assigned clients while ensuring sales discipline: To develop and sustain effective client relationships (including new to bank) at appropriate levels in the client organization to steer new business origination and win new cash and trade mandates. To support the coverage team in deepening Transaction Banking (Cash, Trade and SC PrismFX) product penetration in Côte d’Ivoire and the approved NPC markets providing insights / support to coverage team to target New to bank business.

To take the lead in thinking through product related ideas for meeting client needs, bringing product related capabilities, market information/trends back into the coverage team. To understand client’s ecosystem and working capital cycles aiming to develop well researched customer value propositions (CVPs) positioned to increase transaction banking sales revenue. To continuously sound customer needs, market trends and intelligence to ensure keep abreast of market development and factors which impact on competitiveness. This should enable Standard Chartered to identify and plan for opportunities and threats to protect/grow Transaction Banking Sales Revenue.

Collaborate and liaise with the Coverage team, Financial Markets, Compliance and Finance and other internal stakeholders for Maintenance, Growth and Development of the CIB Cash and Trade Business. Key ResponsibilitiesStrategy Develop long term strategic and tactical client level plans, including client engagements and stakeholder mapping, integrated into the overall account plan and in alignment with the coverage partners. Define digitization agenda in the assigned portfolio that would drive client loyalty, wallet share growth, and share of mind. Partner with specialized team (in Cash, Trade and SC Prism FX) as appropriate to create additional capacity to deliver on client requirements.

Identify Cash and Trade business opportunities, structuring and pitching appropriate solutions, making effective pitches, and delivering client mandates seamlessly. Collaborate with implementation, client management and service teams to ensure consistent and superior client experience. Develop jointly with the Product teams an operating plan to meet country revenue targets for Cash and Trade in line with the overall Transaction Banking sales strategy. Business, Financial Targets and Processes Deep understanding of clients’ operating environment including day to day transactional flows, cash investment needs, trading cycles, and operational banking requirements. Cash: Drive OPAC balances and liabilities to agreed levels as per scorecard.

Trade: Drive utilization on Trade Assets and Contingents to agreed levels as per scorecards. Drive healthy sales pipeline and closures through business origination activity. Execute activities in line with TB sales pipeline and deal review policies. Support in RFP responses, client pitches and ensure successful conversions, seek feedback and corrective actions for unsuccessful bids. Provide pricing in line with Cash and Trade pricing policy for flow opportunities (e. g. OPAC, bank guarantees, additional accounts, etc. ) Manage deal execution, maintain oversight on implementation, and ensure revenue realization.

Identify SC Prism FX cross-sell opportunities (as appropriate) and pass on the lead to the relevant teams. Client Centricity Understanding of the client business model, industry, and overall ecosystem. Understand the client’s needs and challenges and create solutions to address accordingly. Work in cohesion with RMs and CMs as relationship Management team. Client team Pro-actively lead cash and trade opportunity development with coverage partners and product teams. Execute activities in line with sales pipeline policy and apply sales discipline. Collaborate with other specialized teams on identified cross-sell opportunities.

Collaborate with implementation, client management and service teams to ensure consistent and superior client experience. Ideation/Pitches Take the lead in identifying explicit and implied client needs, engaging key influencers and decision makers, developing solutions and leading proposals and pitches to clients. Leverage Structured Solutions team / Treasury solutions and TB Product expertise for complex solutions. Replicate unique solutions across clients. Provide input to Product Managers on evolving client and competitor landscape. Execution Manage the execution (as per internal guidelines) through to revenue realization.

For complex bespoke deals work along Structured solutions team both in respect to cash & trade Monitor Cash and Trade driver growth. Monitor usage of channels. Ensure that any post sales service issues identified are managed appropriately by Client Service Group or Premier Service Management. Risk Management Take the initiative regarding regulatory, reputational, and ethical matters, taking the initiative for providing proactive advice to clients. Ensure adherence with the highest standards of ethics, and compliance with relevant policies, processes, and regulations. Ensure appropriate TB inputs are incorporated in BCA / Term sheet / Pre-Screening review / Credit.

Effectively identify, escalate, mitigate, and resolve risk and compliance matters. Ensure there are appropriate frameworks in place so that the Cash and Trade Sales business is carried out within the Group’s risk appetite and risks are appropriately managed in conjunction with Head CCIB Client Coverage, TB product partners, direct reports, and other stakeholders. Embed the Group’s values and code of conduct and develop a robust culture to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes, and regulations among employees.

Ensure that Risk Management matters that are brought to the job holder’s attention are subject to direct remedial action and/or ensure adequate escalation to Group/governance committees, as appropriate. Governance Build strong & deep relationships with regulatory authorities and local industry bodies, and ensure the business is ahead of the regulatory change agenda. In conjunction with CEO, CIO & Compliance, proactively engage local and global business & functional partners and stakeholders to drive the TB Transactional Sales agenda and ensure alignment. Promote the SCB brand and Group Code of Conduct - exemplify the values of the Group in all undertakings.

Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the CCIB Cash business to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.

] * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholdersInternal Country Head of CIB and Coverage Team (RMs, CMs and CAs) Country and Regional TB Heads Country and Regional Heads of Products / Segments Country and Regional Heads of Functions Specialized teams within TB (SSD, SC PRISM FX, VMT, etc)External Represent Standard Chartered Bank and Transaction Banking with all stakeholders including Clients and industry players.

Other Responsibilities Embed Here for good and Group’s brand and values in Côte d’Ivoire / CCIB / TB Sales]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)Skills And Experience Cross-Selling Client Relationship Management Customer Behaviour and Preferences Disruptive Innovation Knowledge of Cash Product Strategic Sales PlanningQualifications Education Bachelor’s Degree or Advanced Degree (in a business-related discipline preferable) Language French and English (Advanced proficiency)About Standard CharteredWe're an international bank, nimble enough to act, big enough for impact.

For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together WeDo the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we doNever settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so wellAre better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long termWhat We OfferIn line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns.

Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkitsA continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.