Pre-Press Operations Manager

StickerYou is a global e-commerce leader in custom-printed, die-cut products that empower businesses and consumers to create professional-grade materials for marketing, packaging, décor and personal expression. Founded in 2008, StickerYou is an influential e-commerce trendsetter, using proprietary die-cut technology to create customized stickers, decals, iron-ons, badges, patches, labels, magnets and more in orders of one - to hundreds of thousands. Fueled by a creative and passionate team, StickerYou is dedicated to growing the most engaged and talented people in Toronto, Canada. Overview:

We are seeking a Pre-Press Operations Manager who can be both strategic and hands-on to lead our artwork production team. They will be responsible for managing the intake, preparation, and quality control of customer-submitted artwork for print, while also overseeing a team of prepress specialists. whose job it is to quality control every file our customers submitting for printing to make sure it will generate a product they will be happy with. The team aren't doing the design or artwork themselves but they need to know how design works and so does the manager.

This diverse role combines elements of deep creative knowledge and technical expertise with leadership, process improvement, and automation. You’ll be responsible for building and leading a high-performing team, ensuring smooth scheduling, hiring, training, and performance management, while driving operational excellence across the creative production pipeline. Key Responsibilities: Creative & Production OversightOwn the end-to-end process of preparing customer-submitted files for print, ensuring all artwork is technically sound and production-readyPerform and oversee quality control checks:

resolution, file format, bleed, trim, color mode, fonts, and artwork structureLead efforts to fix and optimize artwork for production — adjusting colors, outlining fonts, correcting transparency issues, resizing, and file cleanupMaintain and enforce technical standards, file templates, and production checklistsCollaborate cross-functionally with Creative, Product, Customer Service, and Production teams to ensure timely, high-quality outputPeople ManagementLead, mentor, and grow a team of designers, prepress specialist or art techniciansOversee hiring, onboarding, training, and skill development for new team members who will work both onsite and remotely (offshore)Manage scheduling and resource allocation based on incoming workload and deadlinesConduct regular performance reviews, set goals, and provide feedback to ensure continuous improvement and accountabilityFoster a culture of accuracy, responsiveness, and operational efficiency within the teamWorkflow Optimization & AutomationStreamline the review and quality control processes using AI tools, automation platforms, and scriptingImplement and manage tools that reduce manual tasks and accelerate turnaround timeTrack and analyze KPIs such as approval times, revision frequency, file rejection rates, and workload distributionQualifications:

5+ years of experience in prepress, production art, or creative operations2+ years managing people and production workflows for teams larger than 10 people, (managing offshore teams would be an asset)Advanced proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign) and strong knowledge of print production standardsProven experience preparing and correcting customer-submitted artwork for professional print outputStrong leadership skills with experience in team hiring, scheduling, performance management, and trainingProcess-oriented with experience creating SOPs, documentation, and training materialsExperience with automation platforms (ex: Make, custom scripts)Excellent communication, collaboration, and time management skillsBonus: Familiarity with proj. mgmt.

tools (Asana, Trello, ClickUp) or DAM systemsWhy work at StickerYou?A high-growth hybrid print/technology companyA fast-changing environment with ample learning and growth opportunitiesExperience with cutting edge e-commerce and customization technologyCompany-wide positive energy and fun work atmosphereOpen communication with the leadership teamSupport growth and help expand a Canadian brandStrong corporate vision to make small companies “Better”Diversity and InclusionStickerYou is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

If you require accommodation for the recruitment or interview process, please let us know and we will work with you to meet your needs. Powered by JazzHRYiJdv5GAo8