Store Lead

Job Title: Store Lead   Location: Golden Island Shopping Centre, Athlone, Co. WestmeathAbout the RoleAs a Store Lead at OAKBERRY, my mission is to elevate experiences. I take pride in leading a dynamic team dedicated to enhancing OAKBERRY Experiences daily, surpassing customer expectations, and outshining competitors. My focus is on fostering a culture of excellence, nurturing talent, and driving results through people-centric leadership.Reports To: Area Lead  Reports: Team Leads, Team Members  Key ResponsibilitiesCustomer Service: Orchestrate the delivery of outstanding customer service, aligning with marketing strategies to enhance brand visibility and loyalty.Sales & Performance: Drive retail performance by equipping teams with the tools and resources to deliver exceptional service, maximise sales opportunities, and maintain brand standards.Exemplary Leadership: Lead by example, actively engaging with the team to ensure exceptional customer satisfaction while overseeing daily business performance.Continuous Innovation: Continuously seek opportunities to streamline processes and introduce new practices that enhance efficiency and effectiveness.Financial Management: Optimise EBITDA by implementing strategies to increase sales and control costs, ensuring efficient staffing and meticulous cash management.Team Development: Invest in the growth and development of my team through hands-on training, constructive feedback, and on-the-job coaching.Operational Excellence: Maintain high operational standards, ensuring adherence to OAKBERRY’s processes and safety protocols for a seamless and secure experience.Diversity & Inclusion: Champion diversity and inclusion, fostering an environment where every individual feels valued, respected, and empowered to contribute.Living Our ValuesI uphold our values by fostering a fun and engaging work environment, celebrating team achievements, and promoting camaraderie. A culture of trust, respect, and open communication is vital to the smooth running of my store.To ApplyVisit oakberry.ie/careers to apply