Store Manager(Internal Applications Only)

DescriptionAbout the job Store Manager(Internal Applications Only)Protect and grow profitable market share within a Store in accordance to the Store, Division and Company strategy.RequirementsGrade 12 with at least 3 (three) years related retail management experience or 5 (five) years related retail management experienceMust have well developed business acumenMust be able to work under pressureMust be computer literate (Basic computer literacy)Must have strong leadership skillsMust have strong administrative skillsOwn transport is preferable with valid drivers licenceMust have own cell phoneMust have sound knowledge of Health and Safety aspects in line with local (OHSA) and / or neighbouring Countries legislationMust have strong Human Resources Management skillsAttention to detailKey Performance AreaStrategic ManagementDevelop, implement and manage a strategic plan for the Store ensuring it is aligned with the overall Divisional strategy and strategic initiativesGrow and Protect Market ShareGrow transactions, sales and market share in store as defined in the budgetAchieve sales budgets and growth objectivesManage and promote the customer loyalty programmes and 3rd party creditDevelop action plans to protect the markets where competitors are entering the markets.Ensure Store Business plans are implemented and updated when requiredCustomer ServiceManage the implementation and monitoring of the Customer Service strategy in the storeEnsure an effective Delivery Service is maintained within the store as per company policyGrow and maintain VIC and charge card client baseRecommend Range improvements to suite the marketAsset ControlManage and control shrinkage within the Store as per policyProtect Assets (Cash, Stock and Fixed)Managing Debtors within the StoreAnalyze security requirements and recommend changes in the Store.Ensure physical security measures in the store are implemented and maintained.Business Trade Licenses (Countries)Ensure that all relevant Trade Licenses are up to date and renewed timeously, where applicableHuman Resource ManagementManage manpower requirements in line with the Company and Division strategyEnsure Succession Planning & Career pathing is in place within the storeEnsure open communication / relations with the Store Employee Forum and staff.Ensure training & Development is in place for the store.Manage Employee Relations within the storeMaintaining Store StandardsConduct daily floor walksEnsure implementation of agreed Action Plans (PIPs) where necessaryMonitor adherence of Company standard compliance in the StoreEnsure maintenance of housekeeping standardsEnsure merchandising policies and standards are adhered toEnsure ready for business is implemented within the storesEnsure lighting, store and racking is maintained in good conditionStock ManagementEnsure stock is ordered and received as per policyEnsure that damage stock is cleared as per policyImplement Obsolete / deranged stock action plans as per policyManage the slow moving stock as per policyImplement excess stock action plans as per policyStore Safety (OHSA) StandardsManage Safety aspects in line with local (OHSA) and/or neighbouring Countries legislation:Ensure all required checklists are completedEnsure appointment of all OHSA representatives for the store as per OHSA Act or if required as per relevant country legislationInvestigate, report and manage OHSA IncidentsExpense managementManage the Store to the Financial Model and benchmarksMaintenance of expenses in line with budget within the storeInsurance Claims AdministrationReport all incidents to the relevant insurer.Liaison with relevant insurer on the claim particulars and validity of the claimSubmission of documentation to the relevant insurer.Management of CB WayImplement and maintain controls and disciplines as per the CB WayCompetenciesLeadershipIs enthusiastic, knows how to inspire others, connects people.Takes the lead.Inspires others.Takes responsibility.Gives employees their own responsibilities.Stimulates and uses input from others.PlanningShows appreciation for good performance.Result-oriented Being focused on achieving objectives and results, persevering in the face of adversity. Makes concrete agreements with others about the results to be delivered. remains focused on results when other things interfere. Makes an effort to achieve objectives. Has a clear goal in mind. Looks for a solution when achieving the objective becomes threatened. Finishes the job in time. Systematically organising activities and setting time frames, setting priorities. Ensures that the necessary means to perform the job are available on time. Puts matters in an efficient order when planning. Makes the plan understandable for everyone involved. Makes, and maintains a realistic plan. Sets priorities.DelegatingDelegating work in an understandable, structured and verifiable manner.When delegating, provides enough space and responsibility to be able to perform the task.Accuracy Client focus Personal development Delegates enough work to complete his/her own tasks. When delegating, he/she clarifies what results are required at what time. When delegating, he/she indicates to the employee why he/she in particular is asked this question. Regularly checks the progress of delegated workPerforming under pressureMaintaining an effective performance under pressure, or when faced with setbacks or disappointment. delivers good results under pressure. persists when faced with setbacks. continues to do the right thing under pressure, without making mistakes. maintains an even performance under pressure. Market orientation Demonstrate being well informed about developments in the market. Actively seeks market information. Thinks of solutions to internal problems from the viewpoint of the organisation's market position. Informs him/herself about the offers and activities of competitors. Looks for opportunities that allow the organisation to benefit from market trends. IntegrityComplying with generally accepted standards in activities related to the position. keeps promises. creates realistic expectations. is sincere. handles sensitive information carefully. shows awareness of values, indicates when boundaries are crossed. Effectively handling detailed information and being consistently attentive to details. Works in an orderly fashion. Ensures that matters are handled in an orderly and accurate manner from start to finish. Prevents mistakes. Invests energy in checking his/her work for mistakes. Identifying and actively responding to clients' wishes and needs. Deals with clients in a friendly manner. Shows involvement in the client's problem. Makes clients feel welcome. Approaches the client's question with a can-do mentalityBeing aware of one's own strengths and weaknesses: consciously working on personal development. Is focused on self-broadening and/or gaining more in-depth knowledge. Follows relevant training programmes and/or looks for opportunities to gain experience. Seeks and uses opportunities for personal development. Asks for feedback in order to learn