Purpose-Driven | People-Centered | Growth-OrientedAre you a seasoned professional in customer success or consultative sales, looking to contribute to something meaningful? Join a global, remote-first organization committed to personal growth, leadership, and impactful client experiences. This fully remote role is ideal for a values-aligned leader who thrives on connection, communication, and supporting others through transformational journeys. About UsWe’re a growing global provider of digital leadership and personal development programs. Our mission is to support professionals—across healthcare, tech, law, education, and entrepreneurship—in building careers and lives that reflect clarity, confidence, and purpose.
With clients in over 100 countries and a reputation for creating lasting impact, we’re expanding our team of passionate, client-centered professionals. About The RoleAs Senior Director of Customer Success, you’ll serve as a key point of contact for individuals exploring or enrolled in our programs. You’ll guide them through their journey—from initial inquiry to onboarding and beyond—ensuring a thoughtful, informed, and empowering experience at every stage. Please NoteThis position follows a commission-only model and is suited to those who perform best in environments where success is self-directed and supported by a shared mission.
Full details of expectations, structure, and support will be provided during the interview process.
What You’ll DoEngage with prospective and enrolled clients via consultative conversationsFacilitate onboarding, follow-ups, and ongoing client communicationMaintain a high level of professionalism, integrity, and responsivenessCollaborate with international teammates to share insights and best practicesParticipate in regular training and development sessions to stay sharp and connectedConduct client outreach initiatives via online advertising platforms (training and templates provided)What You Bring7+ years of experience in customer success, consultative sales, or business developmentExcellent communication skills in written and spoken EnglishConfidence and competence working independently in a remote environmentProficiency with common digital tools such as Zoom, LinkedIn, and CRM platformsA proactive, values-aligned mindset and a passion for lifelong learningWhat We OfferA 100% remote, flexible working environmentA collaborative culture rooted in trust, development, and impactOngoing access to leadership training and team mentorshipOpportunities to expand your professional toolkit and grow with purposeHow To ApplyIf you’re a relationship-focused leader ready to apply your expertise in a values-driven, global context—we’d love to hear from you.
Submit your application to begin the conversation. Skills: initiative,consultative process,client relationship management,lead generation,leadership,time management,leadership development,communication skills,digital marketing,crm platform expertise,onboarding,linkedin,relationship management,self-direction,client success,marketing,sales,business development,problem-solving,communication,social media marketing,customer success,personal development,strategic objective setting,customer,crm systems,leadership growth,customer success management,consultative selling,consultative sales,digital tools,client engagement,digital tools proficiency,crm platforms,digital marketing platforms,zoom
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