Strategic Account Manager

Strategic Account Manager- Parcel Logistics (Up to ₱200K + WFH Setup + FREE AI Certification)Work from Home | Night Shift (11:00 PM - 8:00 AM PH Time) At GoTeam, you won’t just manage accounts—you’ll help businesses around the world make smarter, data-driven decisions. We empower global clients in the logistics and shipping industry through innovative SaaS solutions that simplify complexity, drive savings, and unlock growth opportunities.Here, you’ll play a vital role in turning insights into impact—building lasting partnerships, optimizing client success, and showcasing the brilliance and reliability of Filipino talent on the global stage. Your work will directly contribute to making business operations more efficient worldwide, while strengthening the Philippines’ reputation as a source of world-class expertise and innovation.Here, you will:Find Purpose by being the trusted partner for our most valuable clients and driving their success.Unlock Possibility by leveraging smart strategies and technology to innovate service offerings.Accelerate your Personal Growth through meaningful engagements with C-level executives and industry leaders.Accelerate Your Personal GrowthCompany-provided laptop + second monitorIndustry-best HMO for 1 dependent + extended dependents (₱200,000 coverage, private room, ₱10,000 meds reimbursement)Option to enroll up to 4 additional dependents (siblings, grandparents, partners) via salary deduction₱1M Life Insurance CoverageAccess to Exceed Institute, Masterclass, and LinkedIn LearningMembership in GoTeam Sports Club, Yoga, and Wellness ProgramsUnlock Your PossibilityProrated 5 Days Vacation Leave + 5 Days Sick Leave upon regularization5 Service Incentive Leave (SIL) days upon first work anniversary (convertible to cash if unused)Salary Loan access (post-regularization)Discounts with Sunnies StudiosWelcome gift on Day 1Win a trip to Bali via company rafflesLive Your PurposeJoin GoTeam Cares volunteer programs₱10,000 referral bonusMonthly gratitude events, team dinners, and leadership talksYour Family’s Benefits24/7 financial, legal, and counseling support (up to 4 family members)Free telemedicine consultationsVirtual family events and prize opportunitiesIn this role, your mission is to enhance client retention and drive growth within key enterprise accounts. You will make a direct impact by:Managing and expanding relationships with 25-30 key clients, ensuring their needs are met and expectations exceeded.Collaborating with internal teams to deliver innovative solutions that enhance client success.Developing and maintaining strategic relationships with stakeholders, including C-level executives.Using technology to improve service offerings and enhance client experiences.This Role Is for You If… Experience:Proven experience with a Parcel Logistics company.Minimum of 3 years’ success in B2B account management, with a strong track record of achieving or exceeding targets.Direct experience in the logistics industry—such as shipping carriers, logistics software providers, or 3PLs—is required.Qualifications:Proven ability to integrate technology with product/service offerings and develop strategic relationships at the executive level.Excellent communication skills, both verbal and written, with a solid ability to convey complex ideas clearly.Strong organizational skills, attention to detail, and exceptional multitasking capabilities.Data-driven mindset and proficiency in technology platforms such as Salesforce, Gong, and ZoomInfo.Role Focus and Objectives:Focus on client retention and identifying cross-sell/up-sell opportunities within key enterprise accounts.Utilize problem-solving skills and interpret client data to uncover actionable strategies for revenue growth.Conduct a minimum of 10 client meetings and 4 Quarterly Business Reviews (QBRs) per week.The Role at a GlanceCompensation: Up to ₱200,000Schedule: Night Shift (11:00 PM - 8:00 AM PH Time), Monday–FridayWork Setup: RemoteReports to: Senior Strategy ManagerReady to find purpose in your work, unlock possibilities, and accelerate your growth? Your next career chapter starts here. Let’s go.Our Hiring Process: Built for Speed and ClarityApply and take our AI-powered on-demand interview via Multiplai — anytime, anywhere.Meet our Recruitment Team for a live conversation.Proceed to a client interview or assessment.Receive your job offer — fast and transparent.About GoTeamGreat Place to Work Certified (4 years in a row!)85% Employee Engagement ScoreAI-Powered Performance: We equip you with advanced AI tools, designed to multiply your productivity and unlock your earning potential.1,000+ team members and growingMission: Provide 100,000 people with free AI certification via the Vjal InstituteCulture: Innovation, inclusivity, growthMission: Delivering exceptional project management services to meet our clients' diverse needs.Culture: Innovation, inclusivity, growthGo Beyond Employment: Build a Future-Proof CareerWe're calling on 100,000 Filipino professionals to lead the AI revolution.Get Your FREE AI CertificationJoin Project 100K – AI Certification for the Philippines, powered by GoTeam.Equip yourself with global-ready skills — 100% free.Claim your spot now: Project 100K - AI Certification for the Philippines