Deloitte

Strategic & Technology Change Consultant | Deloitte Technology Delivery Center

Posted: 2 minutes ago

Job Description

Description & RequirementsWho we are looking forAs Change Management becomes more complex and cross-functional, we expect our Consultant to have a mix of technical and soft skills:Knowledge of Cloud Solutions (transformation, integration experience in S4/HANA, Workday, SuccessFactors, Salesforce, ServiceNow);Stakeholder management skills;Understanding of how people go through a change and the change process;Experience and knowledge of change management principles, methodologies, and tools;Mastery of English (written, verbal, presentation);Excellent active listening skills;Ability to articulate messages to a variety of audiences;Ability to establish and maintain relationships with the team;Flexible and adaptable, able to work in ambiguous situations;Resilient and tenacious with a propensity to persevere;Organized, with a natural inclination for planning strategy and tactics;Problem-solving and root-cause identification skills;Able to work effectively with multiple levels in an organization;Team player and able to work collaboratively with and through others;Familiarity with project management approaches, tools, and phases of the project lifecycle;Experience with organizational change efforts;Bachelor’s degree.Your future roleCreate operative project communication and support work streams (e.g. overview slides; branding, orthography & consistency, and layout review);Update and adapt communication material (PowerPoint, interactive PDFs);Document, forward, and maintain Q&As and compile FAQ lists from various sources (e.g. in workshops, inbox, interactions with SMEs);Creating client templates for specific newsletters;Create videos/screencasts;Prepare SharePoint site updates;Change ManagementIdentify and update stakeholder analysis and support administrative preparation (e.g. stakeholder tracking, reminder);Support stakeholder onboarding and ongoing engagement (e.g. leadership engagement calls);Drive event management;Support Change Impact Assessment (e.g. consolidation of data);Coordinate Change Readiness & Adoption assessments (e.g. data collection, consolidation and data preparation);Prepare user guidelines;Create and coordinate the Change Agents Network;Training/ LearningConduct a Learning Needs Analysis for all stakeholders' groups;Develop a Training Curriculum;Identify relevant training materials to be created;Prepare materials;Organize Train the Trainers;Deliver & moderate workshops, training sessions, drop-in sessions.

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