Business Operation Specialist, MedSurg

Provide administrative support to customers and coordinate overall sales activities Support the commercial activities of the team, ensuring all information and processes are effective and accurate Provide close supports and coordination between sales staff and customers ina professional manner Provide keen supports for direct sales activities (order / billing / closing etc. . ) in a positive manner. Improve overall process of direct sales and billing system to support better Prepare a report analyses in product/customer/sales status.

Manage ordering process, product delivery, shipment, and regularly follow up the ordering activities and delivery Provide the product information, availability, and pricing to the customers in accordance with guidelines and compile the customer’s feedback or complaints to improve business effectiveness. Create and maintain databases as required for sales purposes. Support IC related works and communication such as contract / agreement / commission / cash discount / BEP / Promotion / Inventory level check-up etc. Maintain advanced working knowledge of all customer service process. Position RequirementsRequired bachelor degree or equivalent education certificate.

At least 3-4 Years of experience in sales admin / CS / or related works preferredExperiences in medical or healthcare related preferredProficiency in utilizing Microsoft Office products (PowerPoint, Outlook, Excel, Word, etc. )Organizational and communication skillsMust demonstrate strong sense of urgency and capable of functioning in a high-pressure environment. Ability to prioritize and handle multiple tasks and responsibilities and have excellent follow up skillsEnglish communication skill preferredStryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better.

The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.