Subsidiary Administrator

Job DescriptionMissionWe are now in requirement of a Subsidiary Administrator to oversee efficient fulfilment of customer orders and shipments. Based in Dubai, this is an exciting and varied role which will require a variety of skills and competencies as the business continues to develop and expand. The successful applicant will be able to demonstrate positive customer service, have good communication and organizational skills. Working in a busy environment, this varied role will suit a self-motivated individual looking for challenge and career progression who has the excellent communication skills that will be required to deal with internal and external contacts.Main ResponsibilitiesReactive and proactive order processing of customer quotes and ordersCoordinate and oversee all office activities including Day to day Office management, Creating processes, improving office services, and implementing communication proceduresManaging office supplies stock and placing orders, Manage inventory of office supplies, ensuring availability of necessary materials.Managing communication between sales, manufacturing and internal departments regarding Regrading customer Services and aftersales serviceServe as a key point of contact for customers, Distributers , Resellers , and staff. Arrangement of customer events in house /externalProficient use of an ERP systemAssessing inbound enquiries for quotation and export control screeningLocal stock Management and Arrangement and scheduling of shipments and deliveries across the GCC regionMaintain a company calendar , schedule appointments , Scheduling of customer installation and sales visitsLiaison with the UK business to ensure product availability to fulfil customer ordersDevelopment and documentation of business and quality management proceduresMaking travel and accommodation arrangementsPreparing regular financial and administrative reports, support onboarding, and training of new employeesRequirementsEnsure proficient product and job knowledge of what is required in your role; seek training when requiredAdhere to all relevant company procedures Ensure compliance with company policies and proceduresHandle sensitive and confidential information with utmost discretionProcess all order and quotation requestsRecord customer complaints per the CCAR procedure and returns per the GRA procedureReview backorders and forecastsLiaise with sales, manufacturing and internal departmentsAbility to work without close supervisionExcellent planning and communication skills. Completes tasks on time and can properly prioritize workProficiency in the use of all Microsoft products, including Word and ExcelQualified to degree level or equivalent in a technical or commercial disciplineFluent spoken and written English language skills. Competent Arabic skills desiredOrganized, self-motivated, good written and verbal communication skillsAbility to remain calm and confident in high pressure customer related environments operating to deadlinesExcellent teamwork and collaboration skills, and contributes to a collaborative office culture, as well as being able to work independentlyMotivated to understand and learn a wide variety of business processesAt Renishaw we believe that our success is powered by welcoming a workforce of diverse and talented people. Through encouraging an inclusive culture, where all our employees are free to be themselves, we can achieve our core values: Innovation, Inspiration, Integrity, and Involvement. We believe in a culture of diversity to attract the best people, be part of the best environments and adapt to our diverse customers. We provide equal consideration for employment to all qualified applicants without regards to race, colour, religion, sex, gender identity, sexual orientation, experience, background, age, perspectives and abilities. Renishaw is an equal opportunity employer and is committed to provide any reasonable accommodation for differently abled candidates. Should you have any difficulty during the recruitment process, or require any reasonable adjustments please contact the recruitment team at hr.emea@renishaw.com. Please click here for further information about diversity and inclusion at Renishaw.Applying to this job offer you authorize us to process your personal data with the only purpose of the job offer recruitment. When the process finalizes, we'll remove your data from our database.