Supervisor

The Armani Group is one of the leading fashion and luxury goods groups in the world today with 10,500 direct employees, 12 production plants and more than 2,704 boutiques in 60 countries around the world. It designs, manufactures, distributes and retails fashion and lifestyle products including apparel, accessories, eyewear, watches, jewelry, home interiors, fragrances and cosmetics under a range of brand names: Giorgio Armani, Emporio Armani and A|X Armani Exchange.Responsibilities and expectations of the Supervisor Sales & ManagementSupervising and participating in the sales activities in accordance with the company policy, guaranteeing that the sales team complies with the service model (reception, sales, passage at the cash register, ...).Have good product knowledge and knowledge of the prices of the items.Implement measures to stimulate and optimize side sales.The objectives of the sales team, assigned by the Store Manager, analyze and follow up on their realization.Pass on the daily sales results, stock, best sellers and customer comments to the Store ManagerGuarantee the perfect visual image of the store and the showcases by respecting the guidelines of the Visual Merchandiser.Development and workforce managementOrganize integration programs so that new hires can integrate quickly and effectivelyOrganize staff training programs to improve product knowledge, customer service, visual merchandising, sales techniques, and inventory management. Ensure that all tasks are carried out in an effective and effective manner.Animating the daily meetings to strengthen enthusiasm, motivation and involvement of the sales staffManaging all incidents on the shop floor in a quick and professional mannerOperationalApply company policies and all procedures.Ensure that all guidelines are followed in the store (including rules related to health, safety, loss prevention, personnel policy, cash management).Help the store manager with the elaboration of the schedules to always ensure that the sales floor is sufficiently staffed and that all operational activities can take place.Actively participate in the inventoryOrganizing the classification of the goods at the end of the day to meet visual standards of the storeOpen and / or close the storeCooperate in all daily activitiesIf necessary Be vigilant and establish procedures to prevent theft and inventory differences.Key Requirements ü Relevant retail management experience (at least 3 years)ü Excellent organizational, time management, prioritization and multitasking skillsü Strong interpersonal and communications skillsü Fluent in Dutch and Englishü A constant desire for improvementü Strong team playerRequirementsRetail management experienceExcellent organizational, time management, prioritization and multitasking skillsFluent communication in Dutch and EnglishStrong interpersonal and communications skills both verbal and writtenStrong independent work ethicMS Office knowledgeProblem-solving capabilitiesFlexibilityA constant desire for improvementStrong team playerCare for results, strong business sense with good analytical skillsWhat we offerA full-time contractA competitive salary packageLocation Rotterdam The NetherlandsA stimulating international and multicultural work environment where everyone feels respected and valued