Lensa

Supervisor, Healthcare Services Operations Support

Posted: 4 hours ago

Job Description

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Molina Healthcare. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice.JOB DESCRIPTION Job SummaryLeads and supervises a team supporting non-clinical healthcare services activities for care management, care review, utilization management, transitions of care, behavioral health, long-term services and supports (LTSS), and/or other program specific service support - ensuring members reach desired outcomes through integrated delivery of care across the continuum. Contributes to overarching strategy to provide quality and cost-effective member care.Essential Job Duties Supervises healthcare services operations support team members within Molina's clinical/healthcare services function, which may include care review, care management, and/or correspondence processing, etc. Researches and analyzes the workflow of the department, and offers suggestions for improvement and/or changes to leadership; assists with the implementation of changes. Conducts employee and team productivity/quality assurance checks and documents results for accuracy and time compliance. Provides regular verbal and written feedback to staff regarding performance and opportunities for improvement. Assists in the development and implementation of internal desktop processes and procedures. Establishes and maintains positive and effective work relationships with coworkers, clients, members, providers, and customers.Required Qualifications At least 5 years of operations or administrative experience in health care, preferably within a managed care setting, or equivalent combination of relevant education and experience. Strong analytic and problem-solving abilities. Strong organizational and time-management skills. Ability to multi-task and meet project deadlines. Attention to detail. Ability to build relationships and collaborate cross-functionally. Excellent verbal and written communication skills. Microsoft Office suite/applicable software program(s) proficiency.Preferred Qualifications Supervisory/leadership experience.To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/VPay Range: $77,969 - $106,214 / ANNUALActual compensation may vary from posting based on geographic location, work experience, education and/or skill level.If you have questions about this posting, please contact support@lensa.com

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